Hello


Hope you are doing great today!!!



This is Imtiaz from Canopyone.

I have an excellent opportunities from one of our clients.

I would appreciate if you give prompt response on this.

Please do respond back to imt...@canopyone.com



*Position:*      IVR/Genesys Developer

*Duration*:    18 months

*Location*:      Austin, TX

*JOB DESCRIPTION*

The IVR/Genesys Developer / Analyst will be interfacing with Telecom staff
and Contact Center business units to augment and enhance their existing
platform with an eye to the future.



*Requirements:*

·         .IVR/Genesys Developer skills in the area of IVRs, including
understanding end-user call flow and usability requirements

·         Ability to discuss and develop high-level requirements with
business users

·         Ability to understand our members needs for a self-service IVR

·         Technical skills in current environment:

·         Siemens OpenScape Voice Portal version 7.0 R3 (which is a
repackaged version of Genesys Voice Platform version 7.6)

·         OSVP Studio (and/or Genesys Voice Platform Studio)

·         MISC: VoiceXML, database/SQL, web services, batch programming

·         Ability to assist business and Telecom staff with infrastructure
planning and implementing features like text-to-speech and automated
employee directory

·         MUST have Genesis experience and IVR experience

*Desired Skills:*

·         Telephony background is helpful but not required.

·         MS-Dynamics CRM experience would be a plus.



*Please Email me a copy of your WORD formatted resume along with details as
mentioned below.*

*Full Name:*



*Current Location, City and State:*



*Mobile and Home Phone No:*



*Email ID:*



*US work authorization:*



*Highest Educational degree:*



*Overall years of experience*



*Currently on a project:*



*Willingness to relocate across US:  *



*Last 4 digit of SSN#*

  *Interview Availability:*

  *Available to join from* (*Availability)*:

  *Skype Id:*

  *Expected Hourly Rate(w2/1099/c2c)*





*If this project does not match your exact skills perhaps you know of
someone with the necessary experience and availability; if so, please feel
free to forward this e-mail at your discretion or pass on their references
to me.*







*Thanks & regards,*

*Imtiaz*

*IT Recruiter*

|| *Tel: **703-831-8282  Ext. 221* ||* fax: **703-439-2550* |
*imt...@canopyone.com* <|imt...@canopyone.com> |*www.canopyone.com*
<http://www.canopyone.com/> || *4229 Lafayette Center Dr , Suite #1625,
Chantilly, VA 20151*

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