*Hi Associate,* *Please go through the Job Description and revert me back with your Updated RESUME with Contact Details at vi...@itscient.com <vi...@itscient.com> // * *vickyitscient1...@gmail.com <vickyitscient1...@gmail.com>*
*Role : Avaya Contact Center* *Location : Mountain view,CA* *Duration : 12+ month* *Job Description:* *Technical* *● Solid experience on AVAYA in voice telecommunication infrastructure (TDM and VoIP) including Avaya 96xx phones, SIP phones and accessories, Avaya Session Manager, Avaya System Manager, Avaya G450 Gateway, Avaya G650 Gateway, SIP* *● Solid experience administering Avaya in an enterprise-scale environment, Avaya CM, PBX, AES, CMS, SM, SMGR & IVR* *● Experience with third party Call Center software such as CallCopy, Verint WFM, Nfocus and CTI integrations such as Screenpop, Click2Dial etc.* *The candidate in addition to above skills should possess below additional skills* *Project management experience.* *Have contact center KRA/KPI SLA management experience.* *Have handled atleast 5 managed services project in past.* *Have been an excellent manager for team* *Contact center Infra management background is must.* *Thanks and regards,* * Vicky Kumar * *Sr.Technical Recruiter || IT-SCIENT || Phone: 510.972.5217 || Fax: 877.701.4872 || Email:vi...@itscient.com <email%3avi...@itscient.com> ||Web: www.itscient.com <http://www.itscient.com/> ||* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at http://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
