*

Please forward your resume to [EMAIL PROTECTED]
**

Hello Pals,
**

Please let me know if you have anyone for the following requirement and send
along with rate confirmation.

Position: Desktop Support

Location: Madison,WI

Duration: 7 Months


*

Job Description:-
Provides expert level technical assistance in support and preparation of
desktop supported applications and hardware. In particular position will
have a thorough understanding of MS Office Suite. Position will have
participated in an enterprise Office Migration and have an excellent
understanding of the tools in Office 2007 - particularly MS Access. Position
will support customers in a lab setting, helping them migrate Office
applications (primarily access mdbs, a number of complex excel spreadsheets
and word applications with templates). Position will manage lab, noting and
tracking all work done on customer applications. Requires extensive
knowledge of and experience with desktop technology including, but not
limited to, desktop operating systems, desktop applications, desktop
hardware, laptop systems, desktop printer support, PDAs, Black Berries,
other supported wireless devices and peripherals. This Title receives
escalated level support issues from helpdesk and Enterprise Support Center.
Has 8 or more years of experience in Desktop Support. Familiar with a
variety of the concepts, practices, and procedures. Relies on extensive
experience and judgment to plan and accomplish goals. Independently performs
a variety of tasks. May lead and direct the work of others. A wide degree of
creativity and latitude is expected.

Qualification
Rating
Administration - Customer Service
Problem documentation and communication *


5 (Expert) of 5 (Expert)
and 5+ Yrs.
Administration - Project Management
Microsoft Project *


5 (Expert) of 5 (Expert)
and 3+ Yrs.
Progress tracking *


5 (Expert) of 5 (Expert)
and 5+ Yrs.
General Competencies
Able to work independently *


5 (Expert) of 5 (Expert)
and 5+ Yrs.
Analytical/problem solving skills *
5+ Yrs.
Customer Service *


5 (Expert) of 5 (Expert)
and 5+ Yrs.
DOT - Criminal Check required *
Yes
Organization, project planning, presentation skills (PRB, management, etc.)
*
5+ Yrs.
Information Technology - Commonly Used Software
Excel (MS) *


4 (Very Strong) of 5 (Expert)
and 5+ Yrs.
MS Office products *
5+ Yrs.
Outlook (MS) *
5+ Yrs.
PowerPoint (MS) *


3 (Moderately Strong) of 5 (Expert)
and 5+ Yrs.
Windows (MS) *


5 (Expert) of 5 (Expert)
and 5+ Yrs.
Word (MS) *


5 (Expert) of 5 (Expert)
and 5+ Yrs.
Information Technology - Databases
Access *


5 (Expert) of 5 (Expert)
and 5+ Yrs.
Data analysis


4 (Very Strong) of 5 (Expert)
and 3+ Yrs.
Database links and multiple database instances


4 (Very Strong) of 5 (Expert)
and 3+ Yrs.
Query Analyzer


2 (Limited Experience) of 5 (Expert)
and 2+ Yrs.
Information Technology - Desktop Support
IBM compatible PCs *


5 (Expert) of 5 (Expert)
and 5+ Yrs.
Microsoft Office 2007 Suite *


3 (Moderately Strong) of 5 (Expert)
and 2+ Yrs.


*

Thanks and Regards!*
*

Rama Krishna*
*IBSS Inc (International Business Software Solutions)*
*Strategic Consulting Division *
*Contact: 609-395-9007 Ext: 430*
*Email Id: [EMAIL PROTECTED]

Fax: 732-876-0235*
*IBSS Inc: 2540 U.S. Highway 130, Suite 101, Cranbury. NJ - 08512 *
*visit us at www.ibssinc.com <http://www.ibssinc.com>

IBSS Inc: A Global IT Services company specialized in Enterprise Resource
Planning, Application Development, Maintenance, Data Warehousing and Media
Solutions to Global 2000 organizations.

Note:* We respect your online privacy. This is not an unsolicited mail.
Under Bill 1618 Title III Passed by the 105th US Congress this mail cannot
be considered Spam as long as we include contact information and a method to
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e-mails then please reply with a "REMOVE" in the subject line. I am sorry
for the inconvenience caused to you.
**

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