*My client has an opening for a MICROSOFT CRM 365 System Administrator in NY* *Start date is ASAP**Duration: Long Term*
*Job Title:* *MICROSOFT CRM 365 System Administrator* *Job Code:* *Business Function:* Information Technology – Sales & Marketing *Effective Date:* *Reports to:* Application Development Manager *Job Summary:* As a member of the Application Development organization, the CRM System Administrator guides the development of applications that support the organization's core business functions. The incumbent will work closely with various business and IT departments while leading team members in the creation, support, and maintenance of the full application stack including database tables and server-side development. The incumbent will be called upon to perform application analysis and lead issue resolution using their creativity and problem solving skills to provide innovative solutions to complex problems. • Act as system administrator and coordinator for the company’s member system requirements, principally through the Microsoft Dynamics 365 Cloud based CRM system, but also for other system and data management requirements. • Lead the development of CRM as the focal point for the delivery of membership management through the entire member life-cycle, and extend the use of the system to encompass other key business applications. *Essential Functions:* · Review software upgrades and patching and complete deployment testing, act as the system administrator lead on the Dynamics CRM platform and perform end-user administration tasks, providing first-line support and troubleshooting on issues with the platform and third-party tools, *e.g.* Anthill pro, Jenkins etc., • Manage the change control management process of future changes, releases, updates and enhancements of the MS Dynamics CRM System, Install applications and configure environments for use in development, testing and production, · Collaborate with developers, integrators, and business partners for system enhancements/upgrades. Also Play a key role as a Microsoft Dynamics technical expert and system administrator. • Provide support and CRM training to staff on an ongoing basis to best utilise the system, implementing “how to” guides, resolving user issues and interfacing with external support as required. · Provide guidance for system changes and enhancement, monitor and maintain integrations including technical troubleshooting of APIs and source/target integration points, Identify continuous improvement opportunities for assigned systems and processes • Create and manage CRM export and import processes to support team requirements and identify, deploy and use plug-ins and third-party tools that deliver added value within CRM. • Manage the efficient planning and delivery of new updates, modifications and the adoption of best practice policies, including conducting research to identify opportunities to leverage new functionality within the system that is released by Microsoft · Administer security rights and user/group roles across all business lines. *Education – Specify the level of education REQUIRED to perform the job duties (**include Degree Concentration):* Bachelor’s Degree in Computer Science, Information Systems, or other related field. *Prior Work Experience - Specify the TYPE of experience required:* In addition to the bachelor's degree, requires five (5) years of relevant developer with administrative experience. Prior experience in a healthcare organization along with technical lead experience is preferred. *Technical Requirements or skills (software, hardware, equipment)* • 5+ years’ experience working with Windows server, including Active Directory, Domain administration etc., · Practical knowledge on Cloud Services with notable hands-on experience of MS Azure with Microsoft Dynamics CRM development, preferably holding Microsoft Dynamics CRM certifications or currently studying for certifications • Strong technical understanding of Dynamics Online and Dynamics 365, including detailed understanding of all CRM functional areas • Strong working knowledge of associated technologies including MS Azure Services, Microsoft Dynamics CRM for Outlook Client, Office 365 and Power BI • Hands-on experience developing custom Dynamics CRM extensions, including workflows and JavaScript • Hands-on, functional knowledge of Click Dimensions would be an advantage • High standard of general IT/office systems skills and knowledge, particularly Microsoft Office applications • Experienced in leading the delivery of CRM implementations, managing projects from deployments to completion including internal client change management policy compliance. • Proven ability to develop clear understandings of internal clients' needs and the capability to incorporate them into processes and solutions • Good interpersonal and communication skills with people at different levels • A good facilitator with strong personality and relationship management ability to communicate, influence and collaborate with multiple stakeholders to deliver business activities successfully • Flexible and adaptable to varying needs, with ability to prioritize tasks and workload, clear precise attitude with methodical attention to detail • A strong team player with a proactive, flexible and mature approach to the role, ability to working on own initiative and self-sufficiency on a day-to-day basis • Effective change facilitator who thinks innovatively and acts decisively around process improvement and efficiency, adapting positively to challenges. • Role model who demonstrates high standards of ethics and professionalism, aligned to Company values. *List other Skills and Abilities:* - Excellent organizational skills and attention to detail. - Ability to work effectively under minimum supervision. - Effective oral and written communication skills. - Ability to manage multiple assignments simultaneously while maintaining quality standards and meeting assigned deadlines. - Ability to adapt and learn new development technologies. *James* *Operation Manager* *WillsMarg Technologies * *Phone : 408-844-3366* *Email :ja...@willsmargtechnologies.com <ja...@willsmargtechnologies.com>* *Web:www.willsmargtechnologies.com <http://www.willsmargtechnologies.com/>* -- You received this message because you are subscribed to the Google Groups "Resumes" group. 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