Was there anything in the reviewboard.log file? This doesn't sound like a 
database upgrade issue off-hand.

Christian


On Apr 23, 2013, at 5:29, Rahul Patil <thescm...@gmail.com> wrote:

> Hi Christian,
> 
> Attempted to upgrade ReviewBoard to 1.7.7.1 and it messed up. 
> Got this error when I hit the URL to RB site :
> 
> Something broke! (Error 500)
> 
> It appears something broke when you tried to go to here. This is either a bug 
> in Review Board or a server configuration error. Please report this to your 
> administrator.
> 
> Reverted to 1.6.3 for now, looks like I have to defer the upgrade since users 
> are affected by unavailability of Reviewboard, so can't keep it at 1.7.7 and 
> investigate the matter.
> 
> Is it a known issue when upgrading from 1.6.x to 1.7.x ? If so, I will try 
> 1.6.16.
> 
> 
> 
> regards,
> Rahul
> 
> 
> On Tuesday, April 23, 2013 11:03:29 AM UTC+5:30, Christian Hammond wrote:
>> 
>> Hi Rahul,
>> 
>> There have been quite a large number of SSH improvements and fixes for rbssh 
>> since 1.6.3. At this point, 1.6.3 is considered ancient. It's worth at least 
>> putting together a test 1.7.x installation and seeing if the problem has 
>> been fixed.
>> 
>> Christian
>> 
>> -- 
>> Christian Hammond - chi...@chipx86.com
>> Review Board - http://www.reviewboard.org
>> Beanbag, Inc. - http://www.beanbaginc.com
>> 
>> On Apr 22, 2013, at 10:10 PM, Rahul Patil <thes...@gmail.com> wrote:
>> 
>>> Hi Christian,
>>> 
>>> I apologise if this thread in unsuitable to revive, please link me to most 
>>> recent chain if you know. This is the most relevant thread I could find.
>>> 
>>> I have the same issue, the setup is on Ubuntu 12.04 LTS , Reviewboard 
>>> version is 1.6.3. I try to create a new CVS repository with ext access and 
>>> it fails every time.
>>> I looked up the release notes of subsequent releases but could not reliably 
>>> gauge if the bug related to CVS ext/ssh access is fixed, so as ascertain if 
>>> upgrading will fix this. I tried the logging options in rbssh.py file above 
>>> in this thread, but I could not get detailed logging. Enabled site logging 
>>> and this is all I could get. None of the workarounds resolve the problem 
>>> either.
>>> 
>>> In the browser, it displays error msg : 
>>> A repository was not found at the specified path.
>>> 
>>> 2013-04-19 04:54:57,927 - DEBUG - starting thread (client mode): 0x92729cd0L
>>> 2013-04-19 04:54:58,275 - INFO - Connected (version 2.0, client OpenSSH_4.3)
>>> 2013-04-19 04:54:58,619 - DEBUG - kex 
>>> algos:['diffie-hellman-group-exchange-sha1', 'diffie-hellman-group14-sha1', 
>>> 'diffie-hellman-group1-sha1'] server key:['ssh-rsa', 'ssh-dss'] client 
>>> encrypt:['aes128-cbc', '3des-cbc', 'blowfish-cbc', 'cast128-cbc', 
>>> 'arcfour128', 'arcfour256', 'arcfour', 'aes192-cbc', 'aes256-cbc', 
>>> 'rijndael-cbc @ lysator.liu.se', 'aes128-ctr', 'aes192-ctr', 'aes256-ctr'] 
>>> server encrypt:['aes128-cbc', '3des-cbc', 'blowfish-cbc', 'cast128-cbc', 
>>> 'arcfour128', 'arcfour256', 'arcfour', 'aes192-cbc', 'aes256-cbc', 
>>> 'rijndael-cbc @ lysator.liu.se', 'aes128-ctr', 'aes192-ctr', 'aes256-ctr'] 
>>> client mac:['hmac-md5', 'hmac-sha1', 'hmac-ripemd160', 'hmac-ripemd160 
>>> @openssh.com', 'hmac-sha1-96', 'hmac-md5-96'] server mac:['hmac-md5', 
>>> 'hmac-sha1', 'hmac-ripemd160', 'hmac-ripemd160 @ openssh.com', 
>>> 'hmac-sha1-96', 'hmac-md5-96'] client compress:['none', 'zlib @ 
>>> openssh.com'] server compress:['none', 'zlib @ openssh.com'] client 
>>> lang:[''] server lang:[''] kex follows?False
>>> 2013-04-19 04:54:58,619 - DEBUG - Ciphers agreed: local=aes128-ctr, 
>>> remote=aes128-ctr
>>> 2013-04-19 04:54:58,620 - DEBUG - using kex diffie-hellman-group1-sha1; 
>>> server key type ssh-rsa; cipher: local aes128-ctr, remote aes128-ctr; mac: 
>>> local hmac-sha1, remote hmac-sha1; compression: local none, remote none
>>> 2013-04-19 04:54:59,037 - DEBUG - Switch to new keys ...
>>> 2013-04-19 04:54:59,039 - DEBUG - Trying SSH key <keystring>
>>> 2013-04-19 04:54:59,787 - DEBUG - userauth is OK
>>> 2013-04-19 04:55:00,163 - INFO - Authentication (publickey) failed.
>>> 2013-04-19 04:55:00,174 - DEBUG - Trying discovered key <keystring> in 
>>> /home/reviewboard/mysite/data/.ssh/id_rsa
>>> 2013-04-19 04:55:00,517 - DEBUG - userauth is OK
>>> 2013-04-19 04:55:00,880 - INFO - Authentication (publickey) failed.
>>> 2013-04-19 04:55:01,227 - DEBUG - userauth is OK
>>> 2013-04-19 04:55:01,577 - INFO - Authentication (password) successful!
>>> 2013-04-19 04:55:01,678 - DEBUG - EOF in transport thread
>>> 
>>> Apparently, it can authenticate against CVS but then fails ( to find 
>>> CVSROOT ? ). As I mentioned, I am not sure looking at release notes if 
>>> newer versions have resolved this, maybe you can clarify? If not, what 
>>> other changes can I try to get more detailed logging ( I'm not familiar 
>>> with Python, but willing to give it a shot if I need to change .py scripts 
>>> myself).
>>> 
>>> thanks.
>>> Rahul
>>> 
>>> 
>>> On Thursday, March 10, 2011 1:58:52 AM UTC+5:30, Christian Hammond wrote:
>>>> 
>>>> Hi Rob,
>>>> 
>>>> Glad you got it working. I'll look into our repository path parsing code 
>>>> and see if we're somehow not handling the "\" in usernames. Maybe it's 
>>>> being stripped out somewhere.
>>>> 
>>>> Christian
>>>> 
>>>> -- 
>>>> Christian Hammond - chi...@chipx86.com
>>>> Review Board - http://www.reviewboard.org
>>>> VMware, Inc. - http://www.vmware.com
>>>> 
>>>> 
>>>> On Wed, Mar 9, 2011 at 4:11 AM, Rob Coward <r...@jive-videos.net> wrote:
>>>>> FYI, I've got to the bottom of this with the help of the debug output. It 
>>>>> seems that whatever is calling rbssh is not picking up the Username field 
>>>>> and just passing the server component of the Path field. As a result, the 
>>>>> rbssh script is calculating the username from the user running the script 
>>>>> (aka apache), and of course the remote server is denying access to the 
>>>>> incoming ssh session for apache.
>>>>> 
>>>>>  
>>>>> By specifying the path as 
>>>>> ":ext:GROUP\lb...@svn.group.game.net:/app01/repository/cvs" was also 
>>>>> failing, as although rbssh was now getting the correct username, it seems 
>>>>> that something else was going awry in checking the validity of the CVS 
>>>>> repository as it errored with "Unable to authenticate against this 
>>>>> repository using one of the supported authentication types."
>>>>> 
>>>>>  
>>>>> The only way I got this to work was to specify the username both in the 
>>>>> path and in the Username fields. I also had to add 
>>>>> "svn.group.game.net:/app01/repository/cvs/" in the Mirror field to allow 
>>>>> post-review to find the repository when posting diffs.
>>>>> 
>>>>> Hope this helps anyone else with the same issue.
>>>>> 
>>>>> Regards,
>>>>> 
>>>>> Rob
>>>>> 
>>>>>  
>>>>> On Fri, 4 Mar 2011 12:30:25 -0800, Christian Hammond wrote:
>>>>> 
>>>>>> Hi Rob,
>>>>>> 
>>>>>> What OS/distro is in this on?
>>>>>> 
>>>>>> Try finding rbssh.py in your reviewboard software installation dir 
>>>>>> (reviewboard/cmdline/rbssh.py). Back up this file. We're going to make 
>>>>>> some modifications.
>>>>>> 
>>>>>> Near the top there will be:
>>>>>> 
>>>>>>     DEBUG = os.getenv('DEBUG_RBSSH')
>>>>>> 
>>>>>> Change this to: DEBUG = True
>>>>>> 
>>>>>> Further down, you'll find a line: logging.basicConfig(...). Should be 
>>>>>> around line 237.
>>>>>> 
>>>>>> Change the "filename='...'" to point to a writeable path 
>>>>>> (/path/to/your/site/logs, or /tmp, or something).
>>>>>> 
>>>>>> Then repeat your Add Repository, and check for that log file. Assuming 
>>>>>> it was created, send it on to me privately and I'll see if anything 
>>>>>> stands out.
>>>>>> 
>>>>>> Christian
>>>>>> 
>>>>>> 
>>>>>> -- 
>>>>>> Christian Hammond - chi...@chipx86.com
>>>>>> Review Board - http://www.reviewboard.org
>>>>>> VMware, Inc. - http://www.vmware.com
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On Fri, Mar 4, 2011 at 8:33 AM, RobC <r...@jive-videos.net> wrote:
>>>>>>> I've just installed a new reviewboard server with 1.6 beta1 and am
>>>>>>> hitting the same issue. Anyone got any news on this ?
>>>>>>> 
>>>>>>> Thanks,
>>>>>>> Rob
>>>>>>> 
>>>>>>> --
>>>>>>> Want to help the Review Board project? Donate today at 
>>>>>>> http://www.reviewboard.org/donate/
>>>>>>> Happy user? Let us know at http://www.reviewboard.org/users/
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>>>>>> 
>>>>>>  
>>>>>> -- 
>>>>>> Want to help the Review Board project? Donate today at 
>>>>>> http://www.reviewboard.org/donate/
>>>>>> Happy user? Let us know at http://www.reviewboard.org/users/
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>>>>> 
>>>>> 
>>>>> -- 
>>>>> Want to help the Review Board project? Donate today at 
>>>>> http://www.reviewboard.org/donate/
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>>> 
>>> -- 
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>>> http://www.reviewboard.org/donate/
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