On 08/20/2013 12:34 PM, Michaela Newell wrote:
> Hi Stephan,
>
> Thanks for reply. It is RHEL/CentOS 6. It did not go away when I tried
> the command but the error message has changed. Output from log now is:
>
> - Error sending e-mail notification with subject 'Review Request 2: gfhgf' on
> behalf of '"XXXX" <xxxx.x...@xxxx.com>' to '"XXXX" <xxxx.x...@xxxx.com>':
> STARTTLS extension not supported by server.
> Traceback (most recent call last):
> File "/usr/lib/python2.6/site-packages/reviewboard/notifications/email.py",
> line 244, in send_review_mail
> message.send()
> File "/usr/lib/python2.6/site-packages/django/core/mail/message.py", line
> 248, in send
> return self.get_connection(fail_silently).send_messages([self])
> File "/usr/lib/python2.6/site-packages/django/core/mail/backends/smtp.py",
> line 85, in send_messages
> new_conn_created = self.open()
> File "/usr/lib/python2.6/site-packages/django/core/mail/backends/smtp.py",
> line 51, in open
> self.connection.starttls()
> File "/usr/lib64/python2.6/smtplib.py", line 611, in starttls
> raise SMTPException("STARTTLS extension not supported by server.")
> SMTPException: STARTTLS extension not supported by server.
>
Ok, so that's a different problem, which *does* mean that the initial
"permission denied" error was caused by SELinux. So we'll work on that next.
This error above tells me that you misconfigured your email
configuration. It's trying to use TLS for communicating with the SMTP
server, which that server doesn't support. You probably need to confer
with your mail administrator for what the proper settings are there.
>
> The audit2allow -a command came back with command not found, running as
> root.
You need to do 'yum install /usr/bin/audit2allow' if you don't already
have it.
>
> Michaela
>
> On Tuesday, 20 August 2013 14:48:30 UTC+1, Stephen Gallagher wrote:
>
> On 08/20/2013 09:46 AM, Michaela Newell wrote:
> > I am attempting to set-up emails. I have all three options
> selected and
> > a valid smtp server. When I add a new user the logs show nothing
> but the
> > email does not get sent. When I add a new review request I get
> this in
> > the log:
> >
> > - Error sending e-mail notification with subject 'Review Request
> 1: ...' on behalf of '"XXXX XXXX" <xxxx.x...@xxxx.com>' to '"XXXX
> XXXX" <xxxx.x...@xxxx.com>': [Errno 13] Permission denied
> > Traceback (most recent call last):
> > File
> "/usr/lib/python2.6/site-packages/reviewboard/notifications/email.py",
> line 244, in send_review_mail
> > message.send()
> > File
> "/usr/lib/python2.6/site-packages/django/core/mail/message.py", line
> 248, in send
> > return self.get_connection(fail_silently).send_messages([self])
> > File
> "/usr/lib/python2.6/site-packages/django/core/mail/backends/smtp.py", line
> 85, in send_messages
> > new_conn_created = self.open()
> > File
> "/usr/lib/python2.6/site-packages/django/core/mail/backends/smtp.py", line
> 48, in open
> > local_hostname=DNS_NAME.get_fqdn())
> > File "/usr/lib64/python2.6/smtplib.py", line 239, in __init__
> > (code, msg) = self.connect(host, port)
> > File "/usr/lib64/python2.6/smtplib.py", line 295, in connect
> > self.sock = self._get_socket(host, port, self.timeout)
> > File "/usr/lib64/python2.6/smtplib.py", line 273, in _get_socket
> > return socket.create_connection((port, host), timeout)
> > File "/usr/lib64/python2.6/socket.py", line 567, in
> create_connection
> > raise error, msg
> > error: [Errno 13] Permission denied
> >
> >
> > Does anyone know of any causes?
> >
>
> Is this RHEL/CentOS 6? It's possibke that SELinux might be interfering.
> Does it go away if you do 'setenforce 0' as root? If so, please run the
> command:
> audit2allow -a
>
> and send me the output.
>
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