It's more likely to be a bug than a configuration issue. This code is old, though. I'm surprised people are starting to report issues here.
I need more of the traceback. Can you show me the entire trace, along with the exact repro case? In fact, would you mind filing a bug with this information, so we can track it? Christian -- Christian Hammond - chip...@chipx86.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On Fri, May 30, 2014 at 2:20 PM, <alexkb...@gmail.com> wrote: > I'm having a very similar problem to schmi...@gmail.com. I'm running > Review Board 1.7.25 on Centos 6.5 with Apache 2.2.15; Python 2.6. As best I > can tell, I'm using Django 1.4.11 and Djblets 0.7.29. (I found this by > looking at __init__.py from the /usr/lib/python2.6/site-packages/djblets > and ...django.) This is a new install of RB, not a migration from a > previous version. > > I have not been able to get the RB logging to do anything. I changed the > settings from the admin panel as documented - nothing. (empty log files, > nothing on the web ui Server Log.) I checked the ownership of the logging > directory - apache user has write permissions. I know from some other > debugging that the Apache server is running as the 'apache' user. To be > really sure it wasn't a permission issue, I set the logging directory to > /tmp - still nothing there and nothing from the web ui. > > Next step was the apache error logs, which led me to this discussion. I am > getting errors from /usr/lib64/python2.6/logging/__init__.py > > I noticed that they at a different line number from <schmi...@gmail.com>'s > post, and that I'm using python 2.6 instead of 2.7. > > Here is the apache error log snippet: > [Fri May 30 00:01:24 2014] [error] Traceback (most recent call last): > [Fri May 30 00:01:24 2014] [error] File > "/usr/lib64/python2.6/logging/__init__.py", line 776, in emit > [Fri May 30 00:01:24 2014] [error] msg = self.format(record) > [Fri May 30 00:01:24 2014] [error] File > "/usr/lib64/python2.6/logging/__init__.py", line 654, in format > [Fri May 30 00:01:24 2014] [error] return fmt.format(record) > [Fri May 30 00:01:24 2014] [error] File > "/usr/lib64/python2.6/logging/__init__.py", line 439, in format > [Fri May 30 00:01:24 2014] [error] s = self._fmt % record.__dict__ > [Fri May 30 00:01:24 2014] [error] KeyError: 'request_info' > > A note on versions/install: > following the review board install instructions: > http://www.reviewboard.org/docs/manual/dev/admin/installation/linux/ > *Python: *it says 2.5 or newer is acceptable , so I'm fine on that front. > *CentOS: *it supports it, but requires the EPEL package repository, which > I have > > However, I was not the one who installed RB, so I can't confirm that the > install procedure was exactly followed. > > Do you have any suggestions about what I may have mis-configured to cause > this problem? > > Thanks for your help, > Alex > > > On Tuesday, April 15, 2014 3:31:12 PM UTC-6, Christian Hammond wrote: > >> You must always use the version of Djblets that Review Board requires, or >> you'll hit problems. >> >> This particular error shouldn't happen if you have the proper versions of >> both. If it's happening on a modern 1.7.x release still, I'd like to know >> about it. Note that removing the request_info may result in other issues. >> >> Christian >> >> -- >> Christian Hammond - chi...@chipx86.com >> >> Review Board - http://www.reviewboard.org >> Beanbag, Inc. - http://www.beanbaginc.com >> >> >> On Tue, Apr 15, 2014 at 1:25 PM, <schm...@gmail.com> wrote: >> >>> Following up on this old thread since it was the only search result I >>> found for strange errors we noticed in our Apache error.log after an >>> upgrade to 1.7.16: >>> >>> [Mon Apr 14 20:44:43 2014] [error] File >>> "/usr/lib/python2.7/logging/__init__.py", >>> line 467, in format >>> >>> [Mon Apr 14 20:44:43 2014] [error] s = self._fmt % record.__dict__ >>> >>> [Mon Apr 14 20:44:43 2014] [error] KeyError: 'request_info' >>> >>> [Mon Apr 14 20:44:43 2014] [error] Logged from file __init__.py, line 84 >>> >>> I tracked this error down to the following log formatting config in the >>> Djblets (version 0.7.29) module, in djblets/log/__init__.py: >>> >>> DEFAULT_LINE_FORMAT = \ >>> >>> >>> "%(asctime)s - %(levelname)s - %(request_info)s - %(message)s" >>> >>> Once I got rid of that %(request_info)s portion, the errors went away. >>> Not sure if our config is to blame here -- we upgraded ReviewBoard without >>> upgrading Djblets, and had to fix a symlink to Djblets manually at some >>> point during the upgrade. >>> >>> -- >>> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ >>> --- >>> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ >>> --- >>> >>> Happy user? Let us know at http://www.reviewboard.org/users/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "reviewboard" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to reviewboard...@googlegroups.com. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
