Hi Sara. Some questions for you. When you say a reboot, was it of the full server, or just the web server? Did this include the database server? (What type of database?)
When did the upgrade of Review Board to 2.0.4 happen, relative to the reboot? I wouldn’t expect these errors unless you had some data corruption somewhere. Was the reboot a clean reboot? Are you getting that exact same error traceback for all review requests? Are you able to see reviews on existing review requests? Can you also make sure that people are actually logged in when posting this? I want to rule out a session-related issue. Christian -- Christian Hammond - christ...@beanbaginc.com Review Board - http://www.reviewboard.org Beanbag, Inc. - http://www.beanbaginc.com On July 25, 2014 at 10:29:17 AM, Sara Rayburn (sararayb...@gmail.com) wrote: Hi all, After a reboot of my reviewboard server, I am now getting Error 500 internal server errors any time a user tries to submit a comment on a review request. I have verified that I can add new review requests, and perform other edits on those review requests. Here is a sample error: Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/Django-1.6.5-py2.6.egg/django/core/handlers/base.py", line 112, in get_response response = wrapped_callback(request, *callback_args, **callback_kwargs) File "/usr/lib/python2.6/site-packages/Django-1.6.5-py2.6.egg/django/views/decorators/cache.py", line 52, in _wrapped_view_func response = view_func(request, *args, **kwargs) File "/usr/lib/python2.6/site-packages/Django-1.6.5-py2.6.egg/django/views/decorators/vary.py", line 19, in inner_func response = func(*args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/resources.py", line 494, in __call__ request, method, view, api_format=api_format, *args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/resources.py", line 565, in call_method_view return view(request, *args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/resources.py", line 747, in post return self.create(*args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/decorators.py", line 117, in _call return view_func(*args, **kwargs) File "/usr/lib/python2.6/site-packages/ReviewBoard-2.0.4-py2.6.egg/reviewboard/webapi/decorators.py", line 110, in _check return view_func(*args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/decorators.py", line 117, in _call return view_func(*args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/decorators.py", line 138, in _checklogin return view_func(*args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/decorators.py", line 117, in _call return view_func(*args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/decorators.py", line 117, in _call return view_func(*args, **kwargs) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/webapi/decorators.py", line 287, in _validate return view_func(*args, **new_kwargs) File "/usr/lib/python2.6/site-packages/ReviewBoard-2.0.4-py2.6.egg/reviewboard/webapi/resources/base_review.py", line 169, in create **self.get_base_reply_to_field(*args, **kwargs)) File "/usr/lib/python2.6/site-packages/Djblets-0.8.7-py2.6.egg/djblets/db/managers.py", line 53, in get_or_create return self.get(**kwargs) File "/usr/lib/python2.6/site-packages/Django-1.6.5-py2.6.egg/django/db/models/manager.py", line 151, in get return self.get_queryset().get(*args, **kwargs) File "/usr/lib/python2.6/site-packages/Django-1.6.5-py2.6.egg/django/db/models/query.py", line 310, in get self.model._meta.object_name) DoesNotExist: Review matching query does not exist. <WSGIRequest path:/api/review-requests/3677/reviews/, GET:<QueryDict: {}>, POST:<QueryDict: {u'body_top': [u''], u'text_type': [u'plain'], u'body_bottom': [u''], u'api_format': [u'json'], u'ship_it': [u'false']}>, COOKIES:{'collapsediffs': 'True', 'csrftoken': 'v9zdlH2rkdux8ABIrOYXIoEZ3UOY3vB0', 'rbsessionid': '3vha1z6fnrabst0eneet4qjvgjji9b0i'}, META:{'CONTENT_LENGTH': '68', 'CONTENT_TYPE': 'application/x-www-form-urlencoded; charset=UTF-8', 'DOCUMENT_ROOT': '/var/www/reviewboard/htdocs', 'GATEWAY_INTERFACE': 'CGI/1.1', 'HTTP_ACCEPT': 'application/json, text/javascript, */*; q=0.01', 'HTTP_ACCEPT_ENCODING': 'gzip, deflate', 'HTTP_ACCEPT_LANGUAGE': 'en-US,en;q=0.5', 'HTTP_CACHE_CONTROL': 'no-cache', 'HTTP_CONNECTION': 'keep-alive', 'HTTP_COOKIE': 'csrftoken=v9zdlH2rkdux8ABIrOYXIoEZ3UOY3vB0; rbsessionid=3vha1z6fnrabst0eneet4qjvgjji9b0i; collapsediffs=True', 'HTTP_HOST': 'reviewboard.cctechnol.com', 'HTTP_PRAGMA': 'no-cache', 'HTTP_REFERER': 'http://reviewboard.cctechnol.com/r/3677/diff/', 'HTTP_USER_AGENT': 'Mozilla/5.0 (X11; Linux x86_64; rv:30.0) Gecko/20100101 Firefox/30.0', 'HTTP_X_REQUESTED_WITH': 'XMLHttpRequest', 'PATH_INFO': u'/api/review-requests/3677/reviews/', 'PATH_TRANSLATED': '/var/www/reviewboard/htdocs/reviewboard.wsgi/api/review-requests/3677/reviews/', 'QUERY_STRING': '', 'REMOTE_ADDR': '10.0.1.85', 'REMOTE_PORT': '57902', 'REQUEST_METHOD': 'POST', 'REQUEST_URI': '/api/review-requests/3677/reviews/', 'SCRIPT_FILENAME': '/var/www/reviewboard/htdocs/reviewboard.wsgi', 'SCRIPT_NAME': u'', 'SERVER_ADDR': '10.0.0.68', 'SERVER_ADMIN': 'root@localhost', 'SERVER_NAME': 'reviewboard.cctechnol.com', 'SERVER_PORT': '80', 'SERVER_PROTOCOL': 'HTTP/1.1', 'SERVER_SIGNATURE': '<address>Apache/2.2.15 (CentOS) Server at reviewboard.cctechnol.com Port 80</address>\n', 'SERVER_SOFTWARE': 'Apache/2.2.15 (CentOS)', 'mod_ssl.is_https': <built-in method ssl_is_https of mod_wsgi.Adapter object at 0x7f53ee8db6c0>, 'mod_ssl.var_lookup': <built-in method ssl_var_lookup of mod_wsgi.Adapter object at 0x7f53ee8db6c0>, 'mod_wsgi.application_group': 'reviewboard.cctechnol.com|', 'mod_wsgi.callable_object': 'application', 'mod_wsgi.handler_script': '', 'mod_wsgi.input_chunked': '0', 'mod_wsgi.listener_host': '', 'mod_wsgi.listener_port': '80', 'mod_wsgi.process_group': '', 'mod_wsgi.request_handler': 'wsgi-script', 'mod_wsgi.script_reloading': '1', 'mod_wsgi.version': (3, 2), 'wsgi.errors': <mod_wsgi.Log object at 0x7f53fd760cb0>, 'wsgi.file_wrapper': <built-in method file_wrapper of mod_wsgi.Adapter object at 0x7f53ee8db6c0>, 'wsgi.input': <mod_wsgi.Input object at 0x7f53fd654a70>, 'wsgi.multiprocess': True, 'wsgi.multithread': False, 'wsgi.run_once': False, 'wsgi.url_scheme': 'http', 'wsgi.version': (1, 1)}> -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
