The server is VisualSVN (paid edition), with Windows AD authentication. 
 The server where RB is running is joined to the domain, and I can 
authenticate from the command line. Most users connect via TortoiseSVN on 
their Windows systems; I also have one other Ubuntu box configured so that 
i can join the domain, authenticate with kinit, and run svn from the 
command line.

On Monday, June 27, 2016 at 3:43:19 PM UTC-7, Christian Hammond wrote:
>
> Hi Cathy,
>
> Progress is good! I think I'll need more info on your setup at this point 
> though.
>
> Can you tell me more about how authentication works on your Subversion 
> setup? From the client's end, is it a standard username/password, or is 
> more involved?
>
> What does the server setup look like?
>
> The error message shown there ("Error running context: An error occurred 
> during authentication") is coming from Subversion itself.
>
> Christian
>
>
>
> -- 
> Christian Hammond
> President/CEO of Beanbag <https://www.beanbaginc.com/>
> Makers of Review Board <https://www.reviewboard.org/>
>
> On Mon, Jun 27, 2016 at 10:06 AM, Cathy Mullican <cmul...@gmail.com 
> <javascript:>> wrote:
>
>> OK, it definitely works better when you don't accidentally skip a step!
>>
>> I can now successfully do svn info from the command line, but I still 
>> can't create the repo in RB. The error message in the log is now:
>>
>> 2016-06-27 17:00:00,253 - ERROR -  - SVN: Failed to get repository 
>> information for https://az-fs1.revshare.int/svn/rad: Unable to connect 
>> to a repository at URL 'https://az-fs1.revshare.int/svn/rad'
>> Error running context: An error occurred during authentication
>>
>> No more ra_serf error, so that's progress, at least! But also nothing 
>> very informative, at least to my eye.
>>
>> On Monday, June 27, 2016 at 9:45:50 AM UTC-7, Cathy Mullican wrote:
>>>
>>> I did
>>> apt-get source python-svn
>>> then started trying to follow the directions in INSTALL.html, but they 
>>> didn't work at all...although lookin gback now, some of that may have been 
>>> because it was Friday afternoon and I missed something; I'm trying again 
>>> now. 
>>>
>>> On Friday, June 24, 2016 at 5:44:51 PM UTC-7, Christian Hammond wrote:
>>>>
>>>> Hi Cathy,
>>>>
>>>> How are you trying to build from source? It is a bit of a pain to do 
>>>> from the upstream source, but perhaps you can rebuild the deb.
>>>>
>>>> Christian
>>>>
>>>> -- 
>>>> Christian Hammond
>>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>>> Makers of Review Board <https://www.reviewboard.org/>
>>>>
>>>> On Fri, Jun 24, 2016 at 4:37 PM, Cathy Mullican <cmul...@gmail.com> 
>>>> wrote:
>>>>
>>>>> The stock libserf in Ubuntu 14.04 lacks GSSAPI support, which is why I 
>>>>> have to build that from source.  ( 
>>>>> https://bugs.launchpad.net/ubuntu/+source/serf/+bug/1303167 -- why 
>>>>> they never released a fixed version, when the patch is right there in the 
>>>>> ticket, I can't say.) Everything except libserf is stock.
>>>>>
>>>>> Trying to reinstall pysvn with apt tells me it's already up to date; 
>>>>> trying to build from source is...not working well, but that's probably 
>>>>> going off into the weeds.
>>>>>
>>>>>
>>>>> On Friday, June 24, 2016 at 4:06:12 PM UTC-7, Christian Hammond wrote:
>>>>>>
>>>>>> Hi Cathy,
>>>>>>
>>>>>> This might be an incompatibility between libsvn and pysvn. You may 
>>>>>> need to now recompile pysvn and replace the copies on the filesystem. 
>>>>>> That 
>>>>>> or go back to purely system libs for svn, libsvn, pysvn, serf, etc.
>>>>>>
>>>>>> Christian
>>>>>>
>>>>>> -- 
>>>>>> Christian Hammond
>>>>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>>>>> Makers of Review Board <https://www.reviewboard.org/>
>>>>>>
>>>>>> On Fri, Jun 24, 2016 at 1:54 PM, Cathy Mullican <cmul...@gmail.com> 
>>>>>> wrote:
>>>>>>
>>>>>>> Same error with the repository root path -- I actually started with 
>>>>>>> that. 
>>>>>>>
>>>>>>> I enabled logging, and now have this error message:
>>>>>>> 2016-06-24 20:29:24,091 - ERROR -  - SVN: Failed to get repository 
>>>>>>> information for https://az-fs1.revshare.int/svn/rad: ra_serf was 
>>>>>>> compiled for serf 1.3.8 but loaded an incompatible 
>>>>>>> 32676.1946284232.32676 
>>>>>>> library
>>>>>>>
>>>>>>> Which I thought told me what I needed; Ubuntu 14.0.4 ships with serf 
>>>>>>> 1.3.3 -- but I've upgraded to 1.3.8 (built from source, confirmed 
>>>>>>> GSSAPI 
>>>>>>> support included), and I'm still getting the same error. 
>>>>>>>
>>>>>>> I can successfully run svn info on the commend line; the Ubuntu box 
>>>>>>> is joined to the AD domain.
>>>>>>>
>>>>>>> On Friday, June 24, 2016 at 1:04:19 PM UTC-7, Christian Hammond 
>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hi Cathy,
>>>>>>>>
>>>>>>>> You may need to enable logging in Admin UI -> Logging Settings.
>>>>>>>>
>>>>>>>> For the SVN repository path, you'll need to point it to the root of 
>>>>>>>> the SVN repository, rather than a subdirectory within it. Basically, 
>>>>>>>> the 
>>>>>>>> "Repository Root" value from "svn info".
>>>>>>>>
>>>>>>>> See if that fixes it. If not, I'll help with some additional 
>>>>>>>> commands you can try on the server to better diagnose this.
>>>>>>>>
>>>>>>>> One last thing: Make sure to enter your credentials in the 
>>>>>>>> Username/Password fields again once you've hit an error like this. The 
>>>>>>>> browser has a nasty tendency to overwrite the values you've provided 
>>>>>>>> with 
>>>>>>>> what's in the password manager. We've worked around this several times 
>>>>>>>> in 
>>>>>>>> the past, but some browsers (ahem, Chrome) have been working 
>>>>>>>> tirelessly to 
>>>>>>>> override what webapp developers want in this regard.
>>>>>>>>
>>>>>>>> Christian
>>>>>>>>
>>>>>>>> -- 
>>>>>>>> Christian Hammond
>>>>>>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>>>>>>> Makers of Review Board <https://www.reviewboard.org/>
>>>>>>>>
>>>>>>>> On Fri, Jun 24, 2016 at 12:51 PM, Cathy Mullican <cmul...@gmail.com
>>>>>>>> > wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://lh3.googleusercontent.com/-HPUcudJKt-Y/V22OjqvsWXI/AAAAAAAABKg/6upZE0bJH6QZYheLe24Ub-JCdaUM5gCDwCLcB/s1600/rb_error.PNG>
>>>>>>>>>
>>>>>>>>> There's not much to show -- see the attached screenshot. That is 
>>>>>>>>> the correct URL, as shown by svn info, and googling tells me that's 
>>>>>>>>> the 
>>>>>>>>> message I'd see with an authentication error.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> There are no files in /var/www/rb.revshare.int/logs/ ; is there 
>>>>>>>>> another location I should be checking?  
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I've used RB before, but this is the first time I've set it up.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://lh3.googleusercontent.com/-HPUcudJKt-Y/V22OjqvsWXI/AAAAAAAABKg/6upZE0bJH6QZYheLe24Ub-JCdaUM5gCDwCLcB/s1600/rb_error.PNG>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Friday, June 24, 2016 at 1:23:24 AM UTC-7, Christian Hammond 
>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> Hi Cathy,
>>>>>>>>>>
>>>>>>>>>> Can you show me what errors you're seeing, along with the 
>>>>>>>>>> configuration set for the repository? Also, is there anything in the 
>>>>>>>>>> Review 
>>>>>>>>>> Board log files?
>>>>>>>>>>
>>>>>>>>>> Christian
>>>>>>>>>>
>>>>>>>>>> -- 
>>>>>>>>>> Christian Hammond
>>>>>>>>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>>>>>>>>> Makers of Review Board <https://www.reviewboard.org/>
>>>>>>>>>>
>>>>>>>>>> On Thu, Jun 23, 2016 at 5:06 PM, Cathy Mullican <
>>>>>>>>>> cmul...@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> I have RB 2.5.6.1 set up and working on Ubuntu 14.04, with AD 
>>>>>>>>>>> authentication -- I can log in to RB as admin or as my domain user.
>>>>>>>>>>>
>>>>>>>>>>> Now I'm trying to add a repo.  Our SVN repo runs under VisualSVN 
>>>>>>>>>>> (Pro), with AD authentication.  I can set up the server to join the 
>>>>>>>>>>> group, 
>>>>>>>>>>> and run svn info from the command line successfully, but I get 
>>>>>>>>>>> errors 
>>>>>>>>>>> trying to create the repo. Not really sure where to go with it from 
>>>>>>>>>>> here; 
>>>>>>>>>>> any suggestions?
>>>>>>>>>>>
>>>>>>>>>>> -- 
>>>>>>>>>>> Supercharge your Review Board with Power Pack: 
>>>>>>>>>>> https://www.reviewboard.org/powerpack/
>>>>>>>>>>> Want us to host Review Board for you? Check out RBCommons: 
>>>>>>>>>>> https://rbcommons.com/
>>>>>>>>>>> Happy user? Let us know! https://www.reviewboard.org/users/
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>>>>>>>>>>> it, send an email to reviewboard...@googlegroups.com.
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>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> -- 
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>>>>>>>>> https://www.reviewboard.org/powerpack/
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>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>
>>>> -- 
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>
>

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