Hi :) I hope I understand you correctly - I think you are saying the following:
you bought a Rio500 and plugged it into your machine and the first time it worked. After a couple of days the player stopped working. The pc does not recognise the player when you plug it in. The display does not work when you turn on the player. If this is the case, I am afraid you will need to send it back to either where you brought it from or to Damond (or their German distributor). This happened to a friends player. she plugged it into a win98 pc and it worked fine for a couple of days before it stopped working. I am unsure what the problem is but I suspect it is a firmware bug with the early firmware versions or a problem with the usb system on older pc's. Some dismantling and testing of her player showed that, although the firmware, flash rom and the audio were fine (as was the display), the main mpu - the processor - was dead. I am not at all sure how this happened but I can guess that maybe, if it was a firmware problem, the wrong area of the flash rom got high-voltage-wiped and it damaged the chip. However, the only solution is to send it back. I am still waiting for my friends player to come back but I have been told they are goig to replace the faulty part of the player. Sorry there is no easier solution. Robert Goldsmith Last weekend I buy a Rio 500, PC system was W2K. I Hand some driver promblems with the Player but at least i can hear some Music with the PLayer. One Day Later i listen to the Music and then my Player go off! I think i muste taken a full battery in the portable but that wasn�t right. When i take a full battery in the Player and turn the "on" the player didn�t start again. So i phoned to support and the man says to me oit is a W2K Problem some systems do not support the player but not always. He says to me i can do nothing because this mistake makes the player firmware crazy and so when i today start my player and connect with usb cable under W98 the PC search for a usb device driver but the driver from riohome and from the disk doesn�t work and the display from the driver doesn�t work when i turn on! But when i take battery on the player and he has connection to the pc the pc search for this untitle "usb device" driver! Please help me, because when i must send the player it is not right because i must send it to usa and i came from south germany! Thanks for every feedback! please mail to <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] ! cu Stefan Hezel Germany -- Please note the new email address: [EMAIL PROTECTED] _______________________________________________ Rio-dev mailing list [EMAIL PROTECTED] http://www.freeamp.org/mailman/listinfo/rio-dev
