Hi Hans,

Not a problem at all, please do update the list. Although I sent a similar 
response there IIRC.

The probe is in a continuous upgrade loop. It downloads kernel, downloads 
application, tries an upgrade, fails, reboots, tries again. Since the USB flash 
has been replaced 3 times and the kernel is also reported “bad” I can only 
conclude that the internal flash is then flawed. I’ve had several returned 
probes with that issue too.

Please mark the 25855 as a write off yes :) thank you Hans!

Cheers,

Michel

> On 22 Nov 2023, at 19:22, Hans Kuhn <[email protected]> wrote:
> 
> Hi Michel,
> 
> Thanks for looking at the logfiles. Do you mind if I update the ripe-atlas 
> mailing list thread sharing your findings?
> 
> Please don't send a replacement probe. I have plenty. :)
> 
> Randy provided me with a replacement probe to install and it's now online 
> (#25898).
> 
> Shall I mark #25855 as a "write off"?
> 
> warm regards, Hans
> 
> 
> On 22 Nov 2023, at 4:56, Michel Stam wrote:
> 
>> Hi Hans,
>> 
>> I just looked at the logfiles. What I’ve seen with the probe is that it is 
>> continuously trying to download the firmware for the unit itself (the 
>> kernel), then the firmware for the usb stick (the application). Since this 
>> process does not yield a working situation, I am afraid that the internal 
>> flash is dead. Any unit I have seen this on so far would remain in this 
>> deadlock forever.
>> 
>> Trying to resurrect this probe by opening it up may be an option but would 
>> wipe any of its state, including the keys necessary to communicate with the 
>> Atlas backend. That is not gonna yield the correct result I’m afraid.
>> 
>> What I will do is send you instructions to apply for a new probe. I’ll 
>> notify the relevant people and you’ll get a replacement v5 shipped to you. 
>> Will that help?
>> 
>> Regards,
>> 
>> Michel
>> 
>>> On 20 Nov 2023, at 22:03, Hans Kuhn <[email protected]> wrote:
>>> 
>>> Hi,
>>> 
>>> I'm trying to resurrect a v3 probe that had a status of "Bad Firmware". I 
>>> did the usual:
>>> 
>>> Unplug the probe from its power source
>>> Remove the USB stick from the probe
>>> Plug in the probe WITHOUT the USB stick
>>> Wait for ten minutes
>>> Insert the USB stick
>>> 
>>> I've tried 3 different 8G USB drives and they all give the same result, 
>>> which is the BADMD-APP-5080 and BADMD-KERNEL-1110 error in the SOS log.
>>> 
>>> Is there anything that I can do to resurrect this probe? I'm not afraid to 
>>> TFTP...
>>> 
>>> Thanks!
>>> 
>>> Hans
>>> 
>>> -- 
>>> ripe-atlas mailing list
>>> [email protected]
>>> https://lists.ripe.net/mailman/listinfo/ripe-atlas


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