In v 5.2, sp3, you can use the same information but you have to open a new plan. Under Filter Search, go to Plans. If the closed plan has a + next to it, click the + to expand the plan details and note the username and password. Then click on the "Upgrade this account" button (we changed the wording on this button to Add a Plan) and create a new plan with the same info as the closed plan. Dessa Hix
----- Original Message ----- From: "David Bauman" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, August 16, 2004 11:40 AM Subject: [Rodopi] Is there a way to reopen a plan for a customer that has been closed? Thanks, David Bauman ANET --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com --------------------- --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com ---------------------
