Stupid question, but hey :P Dialup or DHCP/cable/insertnetworkhere ? Does she lose connection anywhere else? ie: is it just YOUR game that she's doing this at, or can she connect to other sites on the internet when she can't? What firewall is she using? Take a look through the logs there, sometimes simply stopping the firewall doesn't cut it (I've run into this a few times with kaspersky) Does the router log anything around the specific time she's losing connection? Is it just your mud? ie: can she connect to other MUDS where this happens. Try setting up a stock rom mud somewhere just to see if this happens to her there as well as on your mud. If it doesn't, well, then you know it's something with the game itself. If it DOES then you know it's either a firewall/network/router issue.
Monkeys are probably giving her ISP too much credit, most don't actually have a clue what they're doing on any end. I've found this out many times by contacting many ISP's, including my own, and having to explain the very simplistic basics of how the internet works (something as simple as adding RDNS and DNS entries even, believe it or not :P). On Wed, 9 Feb 2005 17:15:02 -0600, Mike Barton wrote: > Hey list, > > One of my imms has been having a problem with being disconnected > from the MUD, and I was wondering if anyone else has experienced > this or may know more about it than I do. > > Basically, her connection to the game is terminated every hour, on > the hour. This only seems to occur when she's been connected for > more than 30 minutes or so. We also tried it running a copy of the > MUD on a completely different machine on a different network, and > the same problem occurs. > > She's tried several clients and stuff, and we've tried disabling > her software firewall and bypassing her home router and just about > everything else I can think of, all to no avail. > > Running tcpdump, I see that the server receives an RSET packet from > her connection. She says that her side simply freezes up and > eventually times out. > > After spending some time dealing with her ISP, we suspect it may be > staffed entirely by monkeys. > > If anyone has any thoughts on what might be causing this, I'd be > appreciative. > > --Palrich.

