The issue of whether a payer will receive and/or accept electronic claims
from the above has been a long-standing topic on this list and specifically,
the identification of such a non-par/out-of-network provider.

On the HIPAAlive list earlier this week a provider attached its proposed
policy that I believe touches on this issue. I've extracted the text of that
policy here:

Policy 6500: Payment
The Practice requires payment from each patient at the time of service,
unless the patient
has health insurance coverage in place, provided by an insurance plan that
the practice
participates with. A patient covered by an insurance plan that the practice
participates
with will be required to pay the plan co-payment at the time of service.

In the event that a properly completed claim submitted by the Practice for
care provided
to a patient is denied by the applicable insurance plan, for whatever
reason, the patient
shall be billed for the service.

HIPAA: The Practice shall not agree to restrictions requested by a patient
in the
disclosures of PHI for PTO purposes which might interfere with the Practice’
s ability to
receive payment for services rendered to the patient. Under no circumstances
will the
Practice knowingly file a false or incomplete claim with an insurance
company, nor will
it knowingly provide the patient with a false or incomplete encounter form
which the
patient might file with an insurance company.

Procedures:
1. For Practice patients:
a. If the patient is covered by an insurance plan that the Practice
participates
with, the plan co-pay is to be collected.
b. If the patient is a self-pay, 100 percent of that day's services is due
at the time
of service.
c. If the patient is covered by a plan the Practice does not participate
with, 100
percent of that day's services is due at the time of service, and the
encounter
form will be provided to the patient so the patient may bill his/her
insurance
carrier. The Central Billing Office does not provide courtesy billing of
nonparticipating
insurance carriers and secondary insurance.

2. Requests for restrictions on disclosure of PHI:
a. If a patient would like to avoid disclosure of certain PHI related to an
episode
of care to his or her insurance plan, the patient must pay in full for the
services
rendered at the time of service. The Practice will not otherwise agree to
the
requested restriction.
b. If the patient requests limits to communications with the Practice to
avoid
disclosure of PHI to family, employer, coworkers, et al. such that the
Practice
may not be able to resolve common billing and collection matters in a timely
fashion, the Practice shall not agree to such requested restrictions unless
the
patient agrees to pay in full for services rendered at the time of service.

3. If a patient is being seen for an employer-authorized work-related
injury, the
Practice will bill workers' compensation directly. If the employer's
verification of
injury cannot be obtained, patient will be told that he/she may be
ultimately
responsible for payment and private patient billing information is obtained.

4. If patient is employed by a company that has established an account with
the
Practice and the employer has authorized the visit, the Practice will follow
the
billing arrangement established with the employer. Authorization can be
written
on the standard Practice Authorization form or by phone. Phone authorization
must be documented in writing by the Practice staff on the authorization
form.
The authorization form is placed in the back of the medical chart.

5. Medicare assignment is accepted and the Practice will bill directly for
services. In
many instances, patients will be required to make a payment of deductible or
coinsurance
after Medicare has paid for the service.

The question that leapt into my mind as I read this Payment Policy is that
this provider is clearly stating it will not file claims on behalf of the
patient to a health plan with which it does not participate. Is this the
common practice today? If yes, will this continue to be the common practice
into the future and for how long? If yes, then is the issue of
identification/routing of transactions to payers from non-par/out-of-network
providers one that should require a lot of analysis/discussion, but rather
be put in a "parking lot" for future work effort?

Rachel Foerster
Principal
Rachel Foerster & Associates, Ltd.
Professionals in EDI & Electronic Commerce
39432 North Avenue
Beach Park, IL 60099
Phone: 847-872-8070
Fax: 847-872-6860
http://www.rfa-edi.com


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