Note: forwarded message attached.
=====
Ron Judy and Dexter (our puddey cat)
______________________________________________________________________
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--- Begin Message ---
EAsy_EA
Support request generated by EAsy. Copyright 2002 Electronic Arts.
Product: Battlefield 1942
Serial Number: 1502-7863785-7568616-2502
User Name: ron
Email Address: [EMAIL PROTECTED]
Category: Gameplay
game won't start. hit the play bar and the computer beeps error, a small box shows up
in the left upper corner then disappears and nothing happens. gone through the install
guide done everything but still no game
----EASy System Summary--------------------------------------
Video Card : S3 Inc. Trio3D
Video Driver : s3_4.drv
Driver Version : 4.10.01.2204
Sound Card : Crystal PnP Audio System CODEC
Sound Driver : cwdaudix.vxd
Driver Version : 4.05.00.2720
DirectX : DirectX 9
Operating System Windows 98 A 4.10.2222
----EASy System Output---------------------------------------
Computer Name : OEMPC
CPU Info
CPU Count : 1
CPU Type : 498 MHz GenuineIntel Pentium III
6 7 3
RAM : 128 MB Total
36 MB Free
Virtual RAM : 1920 MB Total
1856 MB Free
Operating System : Windows 98 A 4.10.2222
Default Browser : Internet Explorer
Version : 6.0.2800.1106
Temp Directory : c:\windows\TEMP\
Size : 71 MB
------------------------------------------------------------
----Display Info--------------------------------------------
Number of Displays : 1
Current Mode (Primary) : 800x600 32
Refresh Rate (Primary) : Optimal refresh rate
Primary display device
Description : S3 Inc. Trio3D
Manufacturer : S3
Video Memory : 4 MB
Main Driver : s3_4.drv
Version : 4.10.01.2204
Supported Display Modes
| 16 | 256 | 16 bits| 24 bits| 32 bits
---------------------------------------------------
640 x 480| | * | * | | *
800 x 600| | * | * | | *
1024x 768| | * | * | | *
1152x 864| | * | * | | *
1280x1024| | * | * | |
1600x1200| | * | * | |
------------------------------------------------------------
----Sound, Video and Game Controllers-----------------------
Description : Crystal PnP Audio System CODEC
Manufacturer : Crystal Semiconductor Corporation
Main Driver : cwdaudix.vxd
Version : 4.05.00.2720
Description : Disabled Device
Manufacturer : Crystal Semiconductor Corporation
Main Driver :
Version :
Description : Crystal PnP Audio System Control Registers
Manufacturer : Crystal Semiconductor Corporation
Main Driver : cwdaudix.vxd
Version : 4.05.00.2720
Description : HID-compliant game controller
Manufacturer : (Standard game device)
Main Driver : vjoyd.vxd
Version : 4.08.01.0881
Description : Wave Device for Voice Modem
Manufacturer : CXT
Main Driver : serwave.vxd
Version : 4.10.00.2222
Description : Microsoft Kernel GS Wavetable Synthesizer
Manufacturer : Microsoft
Main Driver :
Version :
Description : Microsoft Kernel Audio Mixer
Manufacturer : Microsoft
Main Driver :
Version :
Description : Microsoft DirectMusic SW Synth (WDM)
Manufacturer : Microsoft
Main Driver :
Version :
Description : WingMan Precision USB
Driver : joyhid.vxd
Version : 4.88.01.0881
Attached : Yes
------------------------------------------------------------
----Direct X------------------------------------------------
DirectX Info
Version : DirectX 9
DirectDraw Info
Version : 4.09.00.0900
Certified : Not certified
DirectSound Info
Version : 4.09.00.0900
Certified : Certified
DirectPlay Info
Version : 4.03.00.1096
DirectInput Info
Version : 4.08.01.0901
------------------------------------------------------------
----Drive Information---------------------------------------
----CDRom Info----------------------------------------------
Cache size : 1238 KB
Access Pattern : Quad-speed or higher
Drive Letter A
Volume Name :
Type : Floppy
File System :
Total Space : 0.00 KB
Free Space : 0.00 KB
Drive Letter C
Volume Name : HARDDRIVE
Type : Fixed
File System : FAT32
Total Space : 11.99 GB
Free Space : 9.28 GB
Drive Letter D
Volume Name : BF1942_1
Type : CDRom
File System : CDFS
Total Space : 635.75 MB
Free Space : 0.00 KB
------------------------------------------------------------
----Monitor Information-------------------------------------
Primary monitor
Description : Default Monitor
Manufacturer : (Standard monitor types)
Max. Resolution :
------------------------------------------------------------
----Network Information-------------------------------------
Description : Dial-Up Adapter
Manufacturer : Microsoft
Driver : pppmac.vxd
Bound Protocols
TCP/IP
IP Address: Obtained from provider
IP Mask: Obtained from provider
Description : Existing Ndis2 Driver
Manufacturer : (detected net drivers)
Driver :
Bound Protocols
TCP/IP
IP Address: Obtained from provider
IP Mask: Obtained from provider
Description : Intel 8255x-based PCI Ethernet Adapter (10/100)
Manufacturer : Intel
Driver : e100bnt.sys
Bound Protocols
TCP/IP
IP Address: Obtained from provider
IP Mask: Obtained from provider
------------------------------------------------------------
----Input Device Information--------------------------------
Mouse Information
Description : PS/2 Compatible Mouse Port
Type : PS2
Keyboard Information
Description : IBM enhanced (101- or 102-key)
------------------------------------------------------------
----Modem Information---------------------------------------
Description : SoftK56 Data Fax Voice Speakerphone CARP
Driver : SoftK56 Data Fax Voice Speakerphone CARP
------------------------------------------------------------
----OpenGL Information--------------------------------
OpenGL Info
Version : 4.0
------------------------------------------------------------
----Task List-----------------------------------------------
msgsrv32.exe
mprexe.exe
mmtask.tsk
mstask.exe
Explorer
taskmon.exe
Systray
wmiexe.exe
ddhelp.exe
bf1942.exe
battlefield 1942_ez.exe
------------------------------------------------------------
----Autoexec.bat--------------------------------------------
SET BLASTER=A220 I5 D1 T4
c:\windows\net start
------------------------------------------------------------
----Config.sys----------------------------------------------
device=c:\windows\cwdinit.exe /A
------------------------------------------------------------
X_CASE_START
X_CASE_DESCRIPTION: game won't start. hit the play bar and the computer beeps error, a
small box shows up in the left upper corner then disappears and nothing happens. gone
through the install guide done everything but still no game
X_GAME: Battlefield 1942
X_SERIAL_KEY: 1502-7863785-7568616-2502
X_OPERATING_SYSTEM: Windows 98 A , Version 4.10, Build 2222
X_PROCESSOR: Pentium III
X_SPEED: 498 MHz
X_MMX: Yes
X_RAM: 128 MB
X_VIDEO_CARD: S3 Inc. Trio3D
X_DISPLAY_DRIVER: 4.10.01.2204
X_DISPLAY_DIRECTX: Not Certified, Hardware Support
X_DISPLAY_MEMORY: 4 MB
X_AUDIO_CERTIFIED: Certified
X_AUDIO_DRIVERS: cwdaudix.vxd 4.05.00.2720
X_MODEM: SoftK56 Data Fax Voice Speakerphone CARP
X_V_MANUFACTURER: S3
X_A_MANUFACTURER: Crystal Semiconductor Corporation
X_CASE_END
--- End Message ---
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