Thanks for the suggestion, Dave.  I noticed that on the client side the log
contained Hindi characters that got translated to "\u00E0\u00.4�\" which
eventually caused the error. I'll give mmutf8fix plugin a try.

Thanks,

Alec

On Tue, Jun 28, 2016 at 3:24 PM, Dave Caplinger <
[email protected]> wrote:

> On Jun 28, 2016, at 4:04 PM, Alec Swan <[email protected]> wrote:
> >
> > I think the root cause of the problem is that there is an invalid UTF-8
> > sequence "\u00.4" in the value if the "message" field. In fact, I just
> > confirmed that {"message":"\u00.4"} is not a valid JSON on
> > http://jsonlint.com/.
>
> I've run into something similar where the original message source was
> sending Windows-1252 or other character set.  Rsyslog doesn't know the
> incoming character set, so it doesn't know that it needs to be converted to
> UTF-8. (That particular input would receive logs from various sources, so
> the character set could vary per message).
>
> The fix we used was to add action(type="mmutf8fix") to the affected
> ruleset prior to any JSON template use.  This isn't strictly accurate
> because you lose the 'invalid' character in the resulting string, but at
> least that string is JSON-safe.  In the ideal case you'd know what the
> original character set was and explicitly convert it UTF-8, but that wasn't
> practical in our use case.
>
> --
> Dave Caplinger | Director, Technical Product Management
> Solutionary — An NTT Group Security Company
>
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