http://wiki.bestpractical.com/?FAQ

On 4/13/06, Jim Denisco <[EMAIL PROTECTED]> wrote:
>
>
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> Hi all,
>
>
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> I have an issue that I'm having a problem with and was hoping someone here
> could help.
>
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> We are running rt 3.4.5 and every time a ticket is marked resolved a comment
> email gets sent out with the comment and a resolve ticket gets sent with
>
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> Your request on ticket [helpdesk #362]has been completed with the following
> comments (if any);
>
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> This transaction appears to have no content
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> How would I have just one resolved email be send with the comments
>
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> Thanks
>
>
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> Jimd
>
>
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>
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>
>
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>


--
Best regards, Ruslan.
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