> > My question is, shouldn't Manager1 and Manager2 have the right to > SeeQueue, OwnTicket, etc by virtue of the fact that the > 'GroupManagers' > group is a member of the 'GroupStaff' group?
Yes. > > Thanks. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html