This should be a permissions issue, but no matter permissions I give to myself I can’t see the contents of a queue.
Now this queue is an approval queue where the tickets are created via a template, but it there something specific about the ticket creation that I am missing where I can’t see them? I don’t want to be the owner of the ticket, that is someone else, but I do want to see what tickets are outstanding in that queue.
Anyone? Should be simple right? Most things that are overlooked are simple…… J
-Jay
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
