Hi Everyone, As far as I can tell, it isn't possible to create a custom field that contains clickable URLs to external (i.e. external to RT) web sites/pages. When I create the custom field (e.g. enter one value), and then paste the URL, it's displayed as plain text, not as a link.
I haven't been following the development of the next version of RT, so I don't know if this feature has been added. But, has anyone done this for the current version? If not, where in the code should I start looking to make my customizations? Ideally, I'd like to be able to specify a name for the link and then the actual URL, since sometimes the URL can be very long. Thanks for any tips. Regads, Ranbir -- Kanwar Ranbir Sandhu Linux 2.6.16-1.2108_FC4 i686 GNU/Linux 14:16:03 up 1 day, 1:02, 3 users, load average: 0.28, 0.40, 0.42 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html