Hi RT Users,
Today i upgraded RT 3.4.4 to RT 3.4.5 and i get the following error on
some Queues:
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for this email ([EMAIL PROTECTED]).
You might need to grant 'Everyone' the right 'CreateTicket' for the
queue applications-mdm_pdm.
My Log says:
May 25 22:14:07 bruchtal-www1 RT: RT could not load a valid user, and
RT's configuration does not allow for the creation of a new user for
this email ([EMAIL PROTECTED]). You might need to grant 'Everyone' the
right 'CreateTicket' for the queue KNliv-Jabil.
(/opt/rt3/lib/RT/Interface/Email.pm:851)
May 25 22:14:07 bruchtal-www1 RT: RT could not load a valid user, and
RT's configuration does not allow for the creation of a new user for
your email. (/opt/rt3/lib/RT/Interface/Email.pm:864)
--
I have granted globally CreateTicket to Everyone and this error only
occurs on two different queues. I cross checked this queues and granted
them also on queue base CreateTicket but still i get the error.
Any Idea???
Thanks
Torsten
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