RT 3.4.5
When a user is autocreated from an email and then later tries to login through the web the email address cannot be added since it already exists for a different user. Is there a way to merge the two user accounts to show that they are one in the same? Since tickets may be associated to the autocreated account I can't really just deactivate that account and move it to the appropriate user. Thanks, -Tim _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html