When I create a new
Queue in 3.6rc3, I can see it in the Queue list and it's enabled as etc. but it
won't appear in the Quick Ticket creation dropdown or, for example, the Queue
list when I try to move a ticket to another Queue? It seems to be related to the
session cache hash - the code never seems to enter the part which would
really populate the drop-down since it uses the cache. There doesn't apear to be
anything in the $rtroot/var/session_data directory, I've cleared the Mason
object cache, I've restarted RT etc. etc. but nothing seem to work to get new
Queues to appear in the usual drop-downs?
PK
--
Philip Kime
NOPS Systems Architect
310 401 0407
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