Make sure that you set the user and password in MySql using this command: grant all on rtdb.* to [EMAIL PROTECTED] identified by 'wibble'; and make sure that your RT_SiteConfig.pm file matches the MySql
Set($DatabaseUser , 'rtuser'); Set($DatabasePassword , 'wibble'); Set($DatabaseName , 'rtdb'); Dan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of John Boris Sent: June 9, 2006 12:18 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Trying to use RTFM I am not sure if this is the correct list. I have RT 3.4.5 installed and RTFM-2.2.0RC2 installed. When I try to run make initdb I get this error: make initdb /usr/bin/perl -Ilib -I/opt/rt3/lib /opt/rt3/sbin/rt-setup-database --action schema --datadir etc --datafile etc/initialdata --dba rt_user DBI connect('dbname=rt3;host=localhost','rt_user',...) failed: Access denied for user 'rt_user'@'localhost' (using password: NO) at /opt/rt3/sbin/rt-setup-database line 170 Failed to connect to dbi:mysql:;host=localhost as rt_user: Access denied for user 'rt_user'@'localhost' (using password: NO) at /opt/rt3/sbin/rt-setup-database line 170. ...returned with error: 65280 make: *** [initdb] Error 255 Do I have to setup any Enviroemnnt variables? Ihave RTUSER and user set to my mysql user. TIA John J. Boris, Sr. JEN-A-SyS Administrator Archdiocese of Philadelphia "Remember! That light at the end of the tunnel Just might be the headlight of an oncoming train!" _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. Thank you. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html