I just
went through this same issue yesterday. I resolved it by giving OwnTicket
permissions to each user that I wanted in the list. This worked
perfectly.
Dan
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Jim Robinson
Sent: June 15, 2006 10:02 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Assigning Tickets to usersHello,I am new to RT and we are looking at implimenting it in our company, We are a windows based shop therefore I am trying the Win/RT version,I have one issue that is causing a problem and cannot figure out a resolution to it.When a new ticket arrives, I cannot assign the ticket to another user! I have verified that both the queue and the group have own, Take, steal ticket but when I bring up the ticket people field I only get Nobody!I would really like to get this resolved so I can go forward in the testing phase and implimentation phase.Thanks for your help.Jim/Blacktri99
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