RT/Shredder versions?
On 6/23/06, Mathew Snyder <[EMAIL PROTECTED]> wrote:
I'm trying to test out the removal of deleted tickets using the
rtx-shredder CLI method. I've been entering it nearly verbatim from the
RTx::Shredder page on CPAN (ie, rtx-shredder --force --plugin
'Tickets=queue,CustomerCare;status,deleted'). However, nothing is being
done. I don't know where the log file for mysql is aside from
/var/log/mysqld.log. But that doesn't provide any useful information.
I'm wondering if I"m supposed to provide the password for the rt3
database somewhere.
Any help would be appreciated.
--
Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps
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--
Best regards, Ruslan.
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