Now, I don't really need Everyone to have the See Queue right, so if I assign that right to Sales, all users in the Sales group can see the queue. I guess I'm curious as to why the Everyone rights aren't inherited here by users who are members of the Everyone group in this case.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Smithson Sent: Tuesday, August 01, 2006 2:38 PM To: RT-List Users Subject: [rt-users] Permissions Problem Hi all. I have a queue called Sales with the following group rights: Everyone: CreateTicket ReplyToTicket SeeQueue Sales: ModifyTicket OwnTicket ReplyToTicket ShowOutgoingEmail ShowTicket ShowTicketComments StealTicket TakeTicket Watch WatchAsAdminCc However, users in the Sales *and* Everyone groups still can't see the queue. What am I missing? David Smithson -------------------------------------- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html