On Wed, Aug 02, 2006 at 04:17:45PM +0930, Andrew Chapman wrote:
> I have recently setup RT and it is all working quite nicely so far,
> however the IT Manager likes to have his comments and replies CCd to
> himself. RT was ignoring these CCs as per its defaults, so I changed the
> Config to:
>
> Set($NotifyActor, 1);
THis is controlled in lib/RT/Action/Notify.pm. The method
is SetRecipients. Turn $NotifyActor off and make the if
look something like:
if ( $RT::NotifyActor or $creator eq '[EMAIL PROTECTED]' ) {
Always test outside of production. :)
>
> But of course now we are all by default getting CCs of our emails, when
> only one person wants them. Is there a way to enable CCs to self by
> typing one's own address into the CC address box, so the boss can type
> his address in and get his replies but the rest of us can happily not? I
> saw an earlier fix for RT v 2, I think, which involved editing the file
> bc_notify.pm, but this file does not appear to exist in the version of
> RT I am using (v.3.4.5).
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