I recently started having trouble with rt-mailgate where I get the
error at the bottom of this email.
I checked my aptitude logs to see what I had upgraded, and there
are a number of packages, though libdb4.3 looks somewhat promising. I
have not tried downgrading it yet.
I assumed that since I am running debian testing, and RT was
orphaned a while back, that something was broken, and perhaps would be
fixed in upgrading to 3.6. So, I went ahead and did that (amazing how
easy it was...) but I still get the same error.
I can connect to the mail-gateway URL in my browser, and without
any parameters, it will create a ticket with an empty body, etc. so it
seems like that is all working. I haven't gone all the way down the path
yet, but it appears the failure is in LWP::Protocol, though that module
hasn't been changed in a while, so it must be something upstream affecting
it.
Any ideas? I know there are others of you running Debian - anyone
up-to-date on the testing branch?
procmail: Executing "/usr/bin/rt-mailgate,--debug,--queue,Support,
--action,correspond,--url,https://limedaley.com/support/";
Connecting to https://limedaley.com/sup
port//REST/1.0/NoAuth/mail-gateway
at /usr/bin/rt-mailgate line 99, <> line 1.
An Error Occurred
=================
500 Can't connect to limedaley.com:443 (Illegal seek)
This is /usr/bin/rt-mailgate exiting because of an undefined server error
at /usr/bin/rt-mailgate line 147, <> line 1.
procmail: Program failure (75) of "/usr/bin/rt-mailgate"
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
