And where is your rt-setup-database script that comes with RT?

On 8/10/06, Tim Hill <[EMAIL PROTECTED]> wrote:


Hi,

I have downloaded, extracted and got through most of the set up of RTFM-2.2.0RC2

The readme has 6 steps, I completed 4 of them but number 5 says to "make 
initdb", it is at this stage I get an error and I can't find a solution.

After typing "make initdb" I get:
/usr/bin/perl - Ilib -I/usr/share/request-tracker3.4/lib 
/usr/local/share/request-tracker3.4/rt-setup-database --action schema --datadir 
etc --datafile etc/initialdata --dba rtuser
Can't open perl script "/usr/local/share/request-tracker3.4/rt-setup-database":
No such file or directory
...returned with error: 512
make: *** [initdb] Error 2

The RTFM link does appear in RT at this point, but I am unable to create a 
class for RTFM. When attempting this I get an RTFM error which is as follows:

 TFM Error
 Internal Error: Couldn't execute the query 'INSERT INTO FM_Classes (LastUpdatedBy, 
SortOrder, Created, LastUpdated, Creator, Description, Name, HotList) VALUES (?, ?, ?, ?, 
?, ?, ?, ?)'ERROR: relation "fm_classes" does not exist

I have found some similar looking problems, but these appeared to be related to 
an earlier release and this doesn't seem to be affecting me (I read about 
acl.pg and removing un-necessary table names, but I only have the required 
names in there).

Can anyone offer any advice on this one?

Thanks in advance

Tim
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com





--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Reply via email to