In a previous post I had asked about a problem involving removing a user
via Shredder. Turns out it was a legitimate user that shouldn't have
been removed.
I've been re-associating all loose connections in the database to root
so they should still be there. I need to know if it is possible to
reattach the items in the database to the tickets they belong to?
Here is the error:
error: Can't call method "Name" on an undefined value at
/usr/local/rt-3.6.1/lib/RT/Transaction_Overlay.pm line 696.
context:
...
692: DelWatcher => sub {
693: my $self = shift;
694: my $principal = RT::Principal->new($self->CurrentUser);
695: $principal->Load($self->OldValue);
696: return $self->loc( "[_1] [_2] deleted", $self->Field,
$principal->Object->Name);
697: },
698: Subject => sub {
699: my $self = shift;
700: return $self->loc( "Subject changed to [_1]", $self->Data );
...
code stack: /usr/local/rt-3.6.1/lib/RT/Transaction_Overlay.pm:696
/usr/local/rt-3.6.1/lib/RT/Transaction_Overlay.pm:602
/usr/local/rt-3.6.1/share/html/Ticket/Elements/ShowTransaction:54
/usr/local/rt-3.6.1/share/html/Ticket/Elements/ShowHistory:102
/usr/local/rt-3.6.1/share/html/Ticket/Display.html:63
/usr/local/rt-3.6.1/share/html/autohandler:279
raw error
Any and all help is appreciated.
Mathew Snyder
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