In a previous post I had asked about a problem involving removing a user via Shredder. Turns out it was a legitimate user that shouldn't have been removed.
I've been re-associating all loose connections in the database to root so they should still be there. I need to know if it is possible to reattach the items in the database to the tickets they belong to? Here is the error: error: Can't call method "Name" on an undefined value at /usr/local/rt-3.6.1/lib/RT/Transaction_Overlay.pm line 696. context: ... 692: DelWatcher => sub { 693: my $self = shift; 694: my $principal = RT::Principal->new($self->CurrentUser); 695: $principal->Load($self->OldValue); 696: return $self->loc( "[_1] [_2] deleted", $self->Field, $principal->Object->Name); 697: }, 698: Subject => sub { 699: my $self = shift; 700: return $self->loc( "Subject changed to [_1]", $self->Data ); ... code stack: /usr/local/rt-3.6.1/lib/RT/Transaction_Overlay.pm:696 /usr/local/rt-3.6.1/lib/RT/Transaction_Overlay.pm:602 /usr/local/rt-3.6.1/share/html/Ticket/Elements/ShowTransaction:54 /usr/local/rt-3.6.1/share/html/Ticket/Elements/ShowHistory:102 /usr/local/rt-3.6.1/share/html/Ticket/Display.html:63 /usr/local/rt-3.6.1/share/html/autohandler:279 raw error Any and all help is appreciated. Mathew Snyder _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com