Hi, We run RT3, 20 queues, 110,000 tickets and about 40 users. Versions are RT 3.2.3, mysql 4.0.20 and apache 2.0.52 on CentOS4.2 with kernel 2.6.9-22. We recently started experiencing an issue where tickets were being created in our queues with no message body. We tracked it down to a problem with the attachment table in the RT database. A mysql maintenance job temporarily fixed the issue and it happened again. The size of our database is about 4.2GB which doesn't seem too large from what I've read on this mailing list. Has anyone seen this issue before and have any recommendations?
We've toyed with the idea of using rtx-shredder or archiving older tickets and making them available via another instance of RT but we don't want to have to do either unless it's absolutely necessary. Thanks all! Keith Hochberg _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
