Thanks for your comments, Jesse! On Friday, 1. September 2006 20:20, Jesse Vincent wrote: > On Fri, Sep 01, 2006 at 07:53:24PM +0200, Stephan Uhlmann wrote: > > Hello all, > > > > I reported some bugs to [EMAIL PROTECTED] but only received the automatic > > reply. No other feedback since 6 weeks. > > Oftentimes, this is because issues have already been discussed and/or > resolved on rt-users, sometimes, it's just because we're overworked. (If > you need commercial help and guaranteed response, that's very doable, > but not what rt-users is about ;)
I see. Primarily I wanted to make sure that my feedback went to the right place, so that developers at least know about the problems. > > So I wonder whether the above is the correct address? Or where to report > > bugs? Maybe rt-users, so that the issues can be discussed? > > Uusally discussing issues on rt-users first is the right thing. Ok. > > These are the issues I reported, maybe they are of interest to somebody, > > too. > > > > * special characters in queue names > > Ticket #? #7679 > > * Unknown field: Requestor.EmailAddress > > * Relogin necessary to see queue changes > > * ticket search reveals higher total number of found tickets than allowed > > to see > There's a patch for the first. Ok, I see now. I checked the list before I reported the error, but back then there was nothing mentioned. > The second two are design > artifacts. Which means it can't/won't be fixed? > The third one, I know I've responded in depth to several > tickets about why a good solution is hard and expensive > (computationally). Ok. I'll see whether we can live with that kind of information leakage. Cheers, Stephan -- inubit AG integrating your business and IT Tel +49.30.726112-300, Fax -100 http://www.inubit.com/su/public_key
pgpQNywO4g9Mo.pgp
Description: PGP signature
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com