On Thu, Aug 10, 2006 at 01:10:36PM -0400, Drew Barnes wrote: > To: "AdminCc of itsupport Ticket #2528":; > > You have an error in your template it looks like. It is trying to send > to a HIGHLY invalid address, as quoted above. [Yes, this is an incredibly delayed response ;] Actually, that's an RFC-compliant comment syntax that sendmail -oi -t chokes on. You can disable it by turning off "UseFriendlyToLines" in the config file. Jesse > > > Steve Berg wrote: > >RT Team, > > > >I've been getting this bounce from sendmail ever since I started using > >RT and want to try to work out why it's happening. The bounce is > >below and it's complaining about the syntax of the AdminCC address. > > > >In my ticket queue I have 5 named individuals that are AdminCCs and I > >checked their addresses and they are all correct and they are > >receiving emails from the ticketing system. > > > >Where else should i check? > > > >Thanks > > > >-Steve > > > >================================================================================= > > > > > >Date: Thu, 10 Aug 2006 09:59:13 -0700 > >From: Mail Delivery Subsystem <[EMAIL PROTECTED]> > >To: [EMAIL PROTECTED] > >Subject: Returned mail: see transcript for details > >Parts/Attachments: > > 1 Shown 8 lines Text > > 2 Shown 372 bytes Message, "Delivery Status" > > 3 Shown 21 lines Text > >---------------------------------------- > > > >The original message was received at Thu, 10 Aug 2006 09:59:13 -0700 > >from [EMAIL PROTECTED] > > > > ----- The following addresses had permanent fatal errors ----- > >"AdminCc of itsupport Ticket #2528":; > > > > ----- Transcript of session follows ----- > >553 5.1.3 "AdminCc of itsupport Ticket #2528":;... List:; syntax > >illegal for recipient addresses > > > > [ Part 2: "Delivery Status" ] > > > >Reporting-MTA: dns; itsvr1.xxx.local > >Arrival-Date: Thu, 10 Aug 2006 09:59:13 -0700 > > > >Final-Recipient: RFC822; "553 List:; syntax illegal for recipient > >addresses"@itsvr1.xxx.local > >X-Actual-Recipient: rfc822; "553 List:; syntax illegal for recipient > >addresses"@itsvr1.xxx.local > >Action: failed > >Status: 5.1.3 > >Last-Attempt-Date: Thu, 10 Aug 2006 09:59:13 -0700 > > > >Return-Path: <apache> > >Received: (from [EMAIL PROTECTED]) > > by itsvr1.xxx.local (8.13.1/8.13.1/Submit) id k7AGxD6t021818; > > Thu, 10 Aug 2006 09:59:13 -0700 > >Date: Thu, 10 Aug 2006 09:59:13 -0700 > >Subject: [itsupport #2528] Remaning issues from new disk set up > >From: "Chris Clark " <[EMAIL PROTECTED]> > >Reply-To: [EMAIL PROTECTED] > >In-Reply-To: > >References: <[EMAIL PROTECTED]> > >Message-ID: <[EMAIL PROTECTED]> > >Precedence: bulk > >X-RT-Loop-Prevention: itsupport > >RT-Ticket: itsupport #2528 > >Managed-by: RT 3.4.5 (http://www.bestpractical.com/rt/) > >RT-Originator: [EMAIL PROTECTED] > >To: "AdminCc of itsupport Ticket #2528":; > >MIME-Version: 1.0 > >Content-Type: text/plain; charset="utf-8" > >Content-Transfer-Encoding: 8bit > >X-RT-Original-Encoding: utf-8 > > > > > > > > > > > >_______________________________________________ > >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > >Community help: http://wiki.bestpractical.com > >Commercial support: [EMAIL PROTECTED] > > > > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > >Buy a copy at http://rtbook.bestpractical.com > > -- > Drew Barnes > Applications Analyst > Raymond Walters College > University of Cincinnati > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com