Apologies for the length of time in responding on this - been away for a while.
On Sat, 2006-08-26 at 09:28 -0400, Jesse Vincent wrote: > > > On Sat, Aug 26, 2006 at 10:57:38AM +0200, Theo Kramer wrote: > > On Fri, 2006-08-25 at 11:47 -0400, Jesse Vincent wrote: > > > > > > > > > On Fri, Aug 25, 2006 at 01:56:59PM +0200, Theo Kramer wrote: > > > > On Thu, 2006-08-24 at 11:56 -0400, Jesse Vincent wrote: > > > > > > > > > Send this to the list: > > > > > > > > > > SELECT * FROM ACL WHERE RightName = 'OwnTicket'; > > > > > > > > > > > Next up: > > > SELECT * from Groups where id = 11; > > ACL > > | 123 | Group | 3 | OwnTicket | RT::Queue | 13 | > 0 | 0 | > > > > mysql> SELECT * from Groups where id = 3; > > +----+------+------------------------------+----------------+----------+----------+ > > | id | Name | Description | Domain | Type | > > Instance | > > +----+------+------------------------------+----------------+----------+----------+ > > | 3 | | Pseudogroup for internal use | SystemInternal | Everyone | > > 0 | > > +----+------+------------------------------+----------------+----------+----------+ > > > SELECT * from Groups where id = 3; > > > > Attached. So here it seems that Everyone has 'OwnTicket' for id 3 but it > > is either not visible in the http interface or it eludes me... > > Nope. Queue 13. What's Queue 13? select Name,Created,LastUpdated,Disabled from Queues where id = 13; +---------+---------------------+---------------------+----------+ | Name | Created | LastUpdated | Disabled | +---------+---------------------+---------------------+----------+ | testing | 2001-10-03 06:46:42 | 2002-03-04 10:16:24 | 1 | +---------+---------------------+---------------------+----------+ 1 row in set (0.00 sec) -- Regards Theo _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
