hello all, i'm using rt 3.4.5 since few days, and it is a great product. But i don't understand something: - why can't i display solved tickets on the firt page? - how can i display tickets managed by other people? When a user took an opened ticket, it disappears from the list on my own page. But it is interesting to know what people took it.
thanks in advance, gerard _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
