[rt-users] Re: Multiple Value custom fields in templates

[taan]

Solved with following code:

CustomField-Serial Numbers: {
  my $values = $Tickets{'TOP'}->CustomFieldValues('Serial Numbers');
  my @SNUM;
  while ( my $value = $values->Next ) {
        push (@SNUM, $value->Content);
         }
  join ("\nCustomField-Serial Numbers: ",@SNUM);
}


taan wrote:
I found that I can have multiple lines in the template to add multiple 
values to a custom field. eg:

CustomField-Serial Numbers: 1234
CustomField-Serial Numbers: 5678


however, how do I iterate through an unknown number of CustomField 
values, ie how do I include the CustomField template variable inside the 
perl code?



I have a "Create-Ticket" template, and in the template I would like to 
assign values to a custom field of type "Multiple Values". The problem 
is only the first value is assigned. Is there any way to do this.

Here is where I assign values in the template:

CustomField-Serial Numbers: { my $values = 
$Tickets{'TOP'}->CustomFieldValues('Serial Numbers');
  my $OUTPUT;
  while ( my $value = $values->Next ) {
        $OUTPUT .= $value->Content;
        $OUTPUT .= "\n";
  }
  $OUTPUT;
}

thanks
Taan




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