Use 'rt' command-line tool. It will give you a good idea of what fields there are and their default values, etc. To really get a good understanding, use ethereal to look at HTTP traffic.
If you want to do this from a Perl program, I wrote RT::Client::REST a while back. It should be able to do what you need. You can find it on CPAN, give it a try. - Dmitri. On Thu, 2006-09-28 at 10:25 -0400, Shawn Plummer wrote: > Is there a simple REST interface reference out there? I searched the > wiki but got 78 results searching for just REST and zero searching > for REST with any other word (the wiki search function is pretty > terrible in my experience, or I just don't know how to use it). > > At any rate, what we want to do is display all tickets for a given > username on our helpdesk portal page. The portal is Oracle portal, > and we have written a custom portlet, but need a way to query RT for > all tickets owned by a user, I assume that is a simple use of the > REST interface but can't find any information on how to interact with > it. What are the form names you can pass information too? what > variables do they accept? what is required and what is optional? > > We were using RSS feeds to do this, but for some reason those have > ceased working in 3.6.1 for us. And using the REST interface seems > the better way to go about this anyway. > > ~~~~~~~~~~~~~ > Shawn Plummer > Systems Manager > CIT SUNY Geneseo > "The mind can make substance, and people planets of its own with > beings brighter than have been, and give a breath to forms which can > outlive all flesh." -Lord Byron > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
