Hey Ruslan,
The $rtname is the same. I made a change to $Organization though. I
checked out the Links table and noticed that all the "new" links had the
"new" $Organization and all the "old" links had the "old" $Organization. I
dumped the Links table to a file, did a find and replace to make the new
tickets to look like the old tickets, changed the $Organization back to the
"old" name and loaded it back into Links. This fixed my issue. I didn't
realize changing the $Organization would effect existing tickets like that.
Is there any other Tables that have $Organization that I would want to
change?
Thanks for your help.
Jared
From: "Ruslan Zakirov" <[EMAIL PROTECTED]>
To: "Jared Hanks" <[EMAIL PROTECTED]>
CC: [email protected]
Subject: Re: [rt-users] Links broke between 3.4.3 to 3.6.1 upgrade
Date: Wed, 4 Oct 2006 01:26:00 +0400
1) have you changed $rtname?
2) could you connect to the DB with a client and check what's the
difference between old links and new?
On 10/4/06, Jared Hanks <[EMAIL PROTECTED]> wrote:
I recently upgraded from 3.4.3 to 3.6.1 and noticed the links "broke" in
pre-existing tickets. Tickets which had "Depends on" and "Depends on by"
links before the upgrade no longer have any links. I have a scrip that
runs
to create "Depends on" links between tickets. This scrip still works and
all new tickets created with this scrip have the correct links associated
with the tickets, but all the pre-existing tickets with links no longer
have
them.
Has anyone else had this problem? Did I do something wrong in the
upgrade?
Thanks,
Jared
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Best regards, Ruslan.
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