Please forgive me it finally fell working... My expectations were correct: mod-perl for apache2 package was not properly installed.
I found it simply searching apache2 packages: My apache2 installed synaptic packages: - apache2 - apache2-common - apache2-doc - apache2-mpm-worker - apache2-utils - libapache2-mod-perl2 - libapache2-mod-perl2-dev Then using the basic config file BUT reading author comment for apache2 <VirtualHost xx.yy.zz.nnn:pp> ServerName RTServer DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 # next line was comment as it does not run # PerlModule Apache2 Apache::compat # Next line was uncomment and replace initial one PerlModule Apache2::compat Perlmodule Apache::DBI PerRequire /opt/rt3/bin/webmux.pl ErrorLog /var/log/apache2/RTerror.log LogLevel info CustomLog /var/log/apache2/RTaccess.log combined ServerSignature On <Location /> SetHandler perl-script PerlHandler RT::Mason w/Location> </VirtualHost> Then I had some trouble with rt_user since underscore is not allowed in user name with my ubuntu version. I used rtuser instead, modifying RT_SiteConfig.pm to reflect this: Set($DatabaseUser , 'rtuser'); Set($DatabasePassword , 'MyPwd'); I have still some problems login in RT but I get the RT login screen and the initialize-database script was OK consequently I can read data in rt3 db using MySQL commands. Thank again for your tries to help. Manuel _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com