Hi,
We're in the process of upgrading from rt-3.2.2 to rt-3.6.1.
We were using the messageid patch from:
http://lists.fsck.com/pipermail/rt-devel/2004-September/006279.html
which meant that even if an email reply did not include the ticket
reference it still ended up being appended to the correct ticket history.
RT seems to have moved on to the point that applying this patch to
rt-3.6.1 fails. Trying to hack things by hand didn't work for me either.
Is anyone else doing anything like this at all?
Many thanks,
Steve.
--
Stephen Ison
Unix Support
University of Cambridge Computing Service
[EMAIL PROTECTED]
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