Hello,
I am having an issue with merging tickets. I have a group set up that has
permissions to ModifyTickets in Queue1, but not in Queue2. If I have a
ticket in Queue1 I can merge into a ticket that is in Queue2. My
understanding is you have to have ModifyTicket permissions for both tickets.
In this case I only have modify ticket permissions on 1 ticket, but it
still allows the ticket to merge.
Any ideas?
Thanks,
Jared
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