Aah - I thought you wanted the spam link to appear on the ticket
reply/comment screen (Ticket/Modify.html). That's what the mod you
originally made would have done. You should investigate the mason
component
that displays the list of unowned tickets and see if there's a
callback in
there that would help. If not, make a copy of the element and add in
the
spam link.

I want both. The spam tab is already implemented (thanks to you). You
wouldn't happen to know which mason component shows the unowned tickets
now would you?

Thanks in advance,
Bernd




________________________________________________________________________
Check Out the new free AIM(R) Mail -- 2 GB of storage and industry-leading spam and email virus protection.

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Reply via email to