I looked at the code for both (I'm no Perl whiz) but it looks like the
same variable is being used in both places, so I'm confused why its
breaking only for that one section.
Sean Johnson wrote:
I'm seeing the same effect. It works fine for everyone but one specific
user.
I'm also running 3.6.1
John Arends wrote:
I am having the exact same problem and was about to send email about
it. The only place I have the problem is in the 10 highest priority
tickets I own section. Everything else works properly as www.me.com/rt/
James Mitchell wrote:
I am having a minor problem with my installation of RT.
On my RT at a glance page, in my "10 highest priority tickets I own"
table, the ID correctly links to
http://intranetb/rt/Ticket/Display.html?id=6 but the subject links to
http://intranetb/Ticket/Display.html?id=6
My RT is set up to live at http://intranetb/rt so, as you'll see,
when I click on ticket number it works but not when I click on the text.
This isn't a problem in the "10 newest unowned tickets" table.
What do I have to change to remove this broken link?
I've had a poke around some of the files under share/html (notably
Elements/QueueSummary Elements/CollectionAsTable/Header
Elements/CollectionAsTable/Row and Elements/Chart) but I don't know
enough to pin down what to change.
FYI - I'm pretty sure I'm using RT version 3.6.1
If this has been reported and solved before I apologise - I did
several searches!
Any help would be greatly appreciated.
Thanks,
James
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