I had the same problem, it was only displaying tickets with that have a Due
date. I changed Calendar and SelectCalendar.html to search for Created, not
Due, and it display the tickets the way I wanted.
Date: Wed, 6 Dec 2006 17:12:30 +0100From: [EMAIL PROTECTED]: [EMAIL PROTECTED]:
Re: [rt-users] Calendar view of tickets?CC: [EMAIL PROTECTED], no......
2006/12/6, Jim Brandt <[EMAIL PROTECTED]>:
When I run it, for the month I pick, it shows links with the ticketsubject in
the day indicated by the due date on the ticket. Do yourtickets have due
dates?Torsten Brumm wrote:> Hi Jim,> > OK, now it works. But it renders only a
calender, nothing else....i have> changed the SelectCalendar.html Values from
your ACS Queues to the ones> i have but nothing happens...how does your result
looks like??? >> Torsten>> 2006/12/6, Jim Brandt <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>>:>> Torsten, >> I used the following modules
that you'll need to install from CPAN:>> * HTML::CalendarMonth (I think
this has some dependencies like> HTML::Element, etc. Just follow them and
install all dependencies.) >> * Date::Calc>> Also, I should mention I
got this working on 3.6.1. I think it could> work in 3.4.5, but the Tools
menu is different so you'd need to make> some changes. >> Let me know
if I left anything else out.>> Jim>>> Torsten Brumm wrote:> > Hi
Jim,> >> > sounds good to me a Calendar per Queue base, tried yours
but got the > > following error:> >> > Error during compilation
of> /opt/rt36/local/html/Tools/Calendar/Calendar:> > Can't locate
HTML/CalendarMonth.pm in @INC (@INC contains: > > /opt/rt36/local/lib
/opt/rt36/lib> > /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi>
> /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi> >
/usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi > >
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi> >
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5> >
/usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 > >
/usr/lib/perl5/site_perl> >
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi> >
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi> >
/usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi > >
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi> >
/usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5> >
/usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 > >
/usr/lib/perl5/vendor_perl> /usr/lib/perl5/5.8.6/i386-linux-thread-multi>
> /usr/lib/perl5/5.8.6 .) at>
/opt/rt36/local/html/Tools/Calendar/Calendar> > line 9, <GEN35> line 40. >
> BEGIN failed--compilation aborted at> >
/opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line> 40.>
>> >> > I think there are some missing files?!? > >> >
Thanks> >> > Torsten> >> > 2006/12/5, Jim Brandt <[EMAIL
PROTECTED]> <mailto: [EMAIL PROTECTED]> <mailto: [EMAIL PROTECTED]>
<mailto:[EMAIL PROTECTED] >>>:> >> > Mark,> >> > I
have a rough prototype of something like this working on> our dev> >
machine. In my case, I was playing around with creating a > maintenance>
> calendar that would allow us to track system changes in RT.> My
thought> > was to have a few designated queues set up as the
maintenance> queues. > > You'll see these hard-coded in the
example. My thought was to> make them> > a config option
eventually.> >> > I installed the attached code under
/opt/rt3/share/html/Tools > so my> > Tools page has a menu with
Offline, Reports, and Calendar.> >> > It's a bit ugly, but it
works. Hope it helps.> >> > Jim > >> > Roedel, Mark
wrote:> > > It occurred to me last night that it'd be useful
sometimes> to have a> > > calendar display with ticket on it
according to their due > > dates. Before> > > I start
hacking on something myself, is that something> that anybody's> >
> already attempted?> > > > > > --> > > Mark
Roedel> > > Senior Programmer / Analyst> > > LeTourneau
University> > > Longview, Texas USA > > >
_______________________________________________> > >>
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>> > > Community help: http://wiki.bestpractical.com> > >
Commercial support: [EMAIL PROTECTED]> <mailto:[EMAIL PROTECTED]>> >
<mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>> > >> >
>> > > Discover RT's hidden secrets with RT Essentials from >
O'Reilly Media.> > > Buy a copy at http://rtbook.bestpractical.com>
>> > --> > Jim Brandt > > Administrative
Computing Services> > University at Buffalo> >> >> >>
>> > _______________________________________________ > >>
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http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users>> >>
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support: [EMAIL PROTECTED]> <mailto:[EMAIL PROTECTED]>> > <mailto:
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Discover RT's hidden secrets with RT Essentials from O'Reilly > Media.>
> Buy a copy at http://rtbook.bestpractical.com> >> >> >>
>> > > > --> > MFG> >> > Torsten Brumm> >>
> http://www.torsten-brumm.de>> -- > Jim Brandt> Administrative
Computing Services> University at Buffalo>>>>>> --> MFG>> Torsten Brumm>>
http://www.torsten-brumm.de <http://www.torsten-brumm.de>--Jim
BrandtAdministrative Computing ServicesUniversity at Buffalo-- MFGTorsten
Brummhttp://www.torsten-brumm.de
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