Hi Torsten,
How goes it? Which version of RT are you using? This works differently in
3.4 and 3.6.
Steve
----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)
________________________________
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Torsten Brumm
Sent: Tuesday, December 12, 2006 5:52 AM
To: RT Users
Subject: [rt-users] Bulk Ticket Update Question
Hi RT Users,
i'm stepping in the dark at this moment. My Users like to have the
Bulk Update Page modified for easier life..
They need the checked Checkboxes per ticket unchecked as default and
also set as default the owner to the current user and the Status to resolved
by default....
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