I am attempting to setup RT for my helpdesk and I seem to be having trouble with the search function searching through the content of my tickets. I am using RT ver. 3.4.5, ActivePerl ver. 5.8.8, Apache server 2.2.3, and MySQL Server 5.0. I am considering the body of the ticket as the content. Whenever I attempt to search for a word that is in the content of a ticket, I get a zero returned results. However, if I search for a word that is in the subject, I do get returned results. I have searched the following sites for an answer, but to no avail:
http://wiki.bestpractical.com/ http://gossamer-threads.com/lists/rt/ Any help would be appreciated. Thanks _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
