That would explain it. Can you think of a quick hack that would cause
this to appear for all users?
On Jan 5, 2007, at 11:56 AM, Stephen Turner wrote:
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of John Arends
Sent: Friday, January 05, 2007 12:46 PM
To: John Arends
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] More about "Username"
Does anyone have any idea about this? The More About code is
located at
share/html/Tickets/Elements/ShowRequestor.
In my test RT 3.6.1 instance, this showed up when viewing a
ticket, but
in my new 3.6.3 instance, it simply does not appear. Any
ideas why this
might be?
Up to 3.6.1, this box only shows for non-privileged requestors. (I
can't say
if this has changed in 3.6.3 as I don't have that code yet.) Could
it be
that you are working with privileged requestors now?
Steve
----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)
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