On 1/5/07 1:54 PM, "Kyle Sharp" <[EMAIL PROTECTED]> wrote: > I have tried both the simple search and the advanced search. Under the > advanced search, I have selected "Content LIKE [Insert Word]" with the > results still returned zero. Maybe I have set something up incorrectly, but > I'm not sure.
Hi Kyle, I am able to search the content of correspondence by using just the phrase you mention in the advanced search: "Content LIKE 'computer'". Also, you can simulate this in the simple search by using the modifier "fulltext:" If you type "fulltext:computer" (unquoted) into the simple search, it produces a TicketSQL of "( Content LIKE 'computer )". And both of these return tickets (quite a few of them, as a matter of fact). Maybe it's a permissions issue. Are you logged in as a "superuser"? Might try that to just see if it is a permissions issue. BTW, mine works using 3.6.3rc4 I can't speak to other versions... Looks like Fulltext was added back to simple search in 3.6.0, but that's all I could find about it. Hope that helps, Erik -- Erik Peterson Education Development Center, Inc. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com