I have just attempted a fulltext:word search and have returned zero results.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jon Daley Sent: Monday, January 08, 2007 2:09 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Search not working On Mon, 8 Jan 2007, Kyle Sharp wrote: > I am continually frustrated by the search function in the RT program. I > want to search through the content of a ticket, but everytime I attemp to I > get a returned result of zero. Even if I go to an advanced search and enter > "content LIKE 'word'" I still get a result of nothing. However, I am able > to perform a search by looking for a word that is contained in the subject, > but never a word that is in the content. Have you seen the text on /Search/Simple.html? I just did two fulltext searches today, I hadn't ever done that before. >>>>> Search for tickets. Enter id numbers, queues by name, Owners by username and Requestors by email address. RT will look for anything else you enter in ticket bodies and attachments. Searching the full text of every ticket can take a long time, but if you need to do it, you can search for any word in full ticket history for any word by typing fulltext:word. RT will look for anything else you enter in ticket subjects. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
